APAC People Operations Specialist - Entry Level (Hybrid)

Taylor & Francis Group; Singapore; Hybrid; SGD 32,000 - 52,000; Full time

Benefits offered by this job

Full training provided

Career development opportunities

Supportive team environment

Meaningful impact

Modern systems and tools

Job summary

Taylor & Francis Group is seeking a People Operations Specialist at entry level to support our APAC colleagues from Singapore. You’ll handle employee inquiries, onboarding, and ongoing HR services with a focus on delivering great service and a positive employee experience.

We provide full training, career development, and a balanced, flexible work model. You’ll work with modern systems, collaborating across teams to smooth processes and contribute to a thriving workplace culture.

Qualifications

• Genuine passion for customer service.
• Meticulous attention to detail.
• Strong IT skills and adaptability.
• Speed and efficiency.
• Drive for results and initiative.
• Excellent communication skills.
• Fluency in both English and Mandarin (spoken and written) is essential for this role—APAC coverage including Singapore.
• Hunger to learn and grow.

Responsibilities

• Delivering exceptional customer service to employees across workplace needs.
• Managing employee queries with speed, accuracy, and genuine care.
• Supporting key employee milestones from onboarding to career transitions.
• Working with innovative systems to streamline processes and improve experiences.
• Collaborating with teams to solve complex challenges and implement improvements.
• Contributing to projects that shape how we support our people.

Skills

Customer service orientation

Attention to detail

IT skills & adaptability

Speed & efficiency

Results-focused

Excellent communication

English & Mandarin fluency

Willingness to learn

Job description

Taylor & Francis Group is seeking a People Operations Specialist at entry level to support our APAC colleagues from Singapore. You’ll handle employee inquiries, onboarding, and ongoing HR services with a focus on delivering great service and a positive employee experience.

We provide full training, career development, and a balanced, flexible work model. You’ll work with modern systems, collaborating across teams to smooth processes and contribute to a thriving workplace culture.