APAC Payments Transformation & Execution - Associate

JPMorgan Chase & Co.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. seeks a driven Transformation Manager to identify opportunities in the Payments landscape, perform data-driven analyses, and lead end-to-end programs. You will develop business cases, define scope, and drive governance across cross-functional teams, ensuring compliance and scalable improvements.

The role prefers strong PM skills, stakeholder engagement, and a passion for innovation in a fast-paced environment. Prior Payments or consulting exposure is valued.

Qualifications

• Self-motivated and thrives in a fast-paced, dynamic environment.
• Passionate about Payments, delivering end-to-end solutions.
• Ability to simplify complex concepts and clearly articulate outcomes.
• Detail-oriented while considering broader context for delivery.
• Strong project management with ability to mobilize stakeholders.
• Excellent communication and collaboration in a matrix organization.
• Able to multi-task and manage multiple projects simultaneously.
• Open to adopting new technologies to drive innovation.
• Proficient in Excel and PowerPoint for analysis and presentations.
• Bachelor's degree in Business, Finance or related field with minimum 3 years' experience.

Responsibilities

• Identify growth, efficiency, and innovation opportunities within the Payments landscape.
• Conduct data mining and quantitative analyses to uncover trends and insights.
• Perform root cause analysis to develop informed solutions.
• Lead transformation projects from inception to completion, including organizational changes and process optimizations.
• Develop business cases, define project scope, and manage project execution/governance.
• Analyze processes and identify opportunities to streamline activities for scalable operations.
• Implement enhancements to operating models and workflows to meet client needs and regulatory requirements.
• Assess risks of new initiatives and ensure regulatory compliance.
• Develop risk mitigation strategies to address potential impacts.
• Build strong stakeholder relationships to drive successful transformations.
• Collaborate with cross-functional teams to deliver complex programs.

Skills

Self-starter

Payments domain interest

Complex concept simplification

Project management

Communication in matrix org

Multi-tasking

Stakeholder mobilization

Analytical thinking

Innovative mindset

Education

Bachelor's degree in Business/Finance or related field

Tools

Excel

PowerPoint

Alteryx

Job description

Job Responsibilities

• Identify growth, efficiency, and innovation opportunities within the Payments landscape.
• Conduct data mining and quantitative analyses to uncover trends and insights.
• Perform root cause analysis to develop informed solutions.
• Lead transformation projects from inception to completion, including organizational changes and process optimizations.
• Develop business cases, define project scope, and manage project execution/governance.
• Analyze processes and identify opportunities to streamline activities to promote sustainable and scalable operations.
• Implement enhancements to operating models and workflows to meet client needs and regulatory requirements.
• Assess risks of new initiatives and ensure compliance with regulations.
• Develop risk mitigation strategies to address potential impacts.
• Build strong relationships with stakeholders to drive successful transformation initiatives.
• Collaborate with cross-functional teams to deliver complex programs.

Required qualifications, capabilities, and skills

• Highly motivated self-starter comfortable in a fast-paced, dynamic environment.
• Passionate about the evolving Payments business, delivering end-to-end solutions.
• Ability to simplify complex concepts and develop clear, persuasive outcomes.
• Maintain detailed focus while considering the broader context for seamless project delivery.
• Strong project management skills with the ability to mobilize stakeholders.
• Excellent communication and collaboration skills in a complex matrix organization.
• Ability to multi-task and manage various projects and assignments simultaneously.
• Openness to adopting new technologies to drive innovation.
• Strong analytical and problem-solving skills with proficiency in Excel and PowerPoint.
• Bachelor's degree in Business, Finance, or related field.
• Minimum of 3 years of professional experience.

Preferred qualifications, capabilities, and skills

• Experience in Payments/Transaction Banking or Consulting/Project Management.
• Familiarity with APAC markets and regional business practices.
• Knowledge of blockchain, AI, and machine learning technologies.
• Experience with digital tools such as Alteryx.