APAC Network SRE & Service Reliability Leader

The Japan Research Institute, Limited (Singapore Branch); Singapore; Presencial; SGD 150 000 - 210 000; Tempo integral

Resumo da oferta

Sumitomo Mitsui Banking Corporation (SMBC) APAC seeks a senior Network Service Governance lead to oversee governance, reliability, and lifecycle management across the region. You will manage contracts, subscriptions, and vendor performance while ensuring compliance and security governance.

You will collaborate with Engineering, Operations, Security, Infrastructure, and business stakeholders to drive strategic service improvements and deliver resilient network services across Singapore and APAC.

Qualificações

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.

Responsabilidades

• Lead network governance, operational standards, policies, and controls across APAC.
• Manage network asset lifecycle, maintenance contracts, software subscriptions, telecommunications services, and vendor performance.
• Ensure compliance with audit, regulatory, risk management, and security governance requirements.
• Drive service reliability, availability, resilience, observability, and continuous operational improvement across network services.
• Establish and manage service reliability metrics, including SLIs, SLOs, monitoring, alerting, reporting, and service health dashboards.
• Lead automation, problem management, RCA, and operational excellence initiatives to improve service efficiency and reduce operational risk.
• Govern network vulnerability management, patch compliance, and remediation programs in collaboration with Information Security teams.
• Ensure operational readiness, service transition, and supportability requirements are met for new network services and projects.
• Act as the primary APAC lead for network service governance, reliability management, stakeholder engagement, and executive reporting.
• Collaborate with Engineering, Operations, Security, Infrastructure, and business stakeholders to drive strategic service improvements.

Conhecimentos

Network governance

Leadership

Enterprise networking

ITSM

Vendor management

Observability

Automation

Stakeholder management

Formação académica

Bachelor's degree in CS/IT/Engineering

Ferramentas

Network monitoring platforms

ITIL tooling

Descrição da oferta de emprego

Sumitomo Mitsui Banking Corporation (SMBC) APAC seeks a senior Network Service Governance lead to oversee governance, reliability, and lifecycle management across the region. You will manage contracts, subscriptions, and vendor performance while ensuring compliance and security governance.

You will collaborate with Engineering, Operations, Security, Infrastructure, and business stakeholders to drive strategic service improvements and deliver resilient network services across Singapore and APAC.