APAC Molecular Diagnostics Field Specialist-Training

Biocartis; Singapore; Hybrid; SGD 90,000 - 140,000; Full time

Job summary

Biocartis seeks a Molecular Diagnostics Specialist (MDxS) to be the scientific and technical face of the company toward laboratories and distributors across the APAC region. You will train end-users and distributors on the Idylla system, provide pre- and after-sales support, and help labs integrate Biocartis solutions.

The role includes sales activities to generate demand with clinicians and close cycles in designated accounts, ensuring targets are met.

Qualifications

• Extensive knowledge of molecular biology.
• 3–5 years of experience in a comparable customer-facing technical or application role.
• Experience working in Singapore or Malaysia and the APAC region.
• Willingness to travel approx. 50-75% of the time.
• Proven experience delivering technical and/or scientific training with strong presentation skills.
• Fluent English, spoken and written.

Responsibilities

• Trains end-users and distributors on Idylla instruments and assays, on-site and remotely.
• Gives workshops and demonstrations and supports product launches in the region.
• Installs, upgrades and maintains Idylla instruments and guides customers through system acceptance.
• Provides application support by email, phone and on-site visits; troubleshoots standard cases.
• Analyses laboratory and hospital workflows and advises customers on how to integrate Biocartis solutions.
• Handles customer inquiries and complaints while building long-term relationships.
• Takes part in studies and scientific communications and represents Biocartis at local conferences.
• Feeds customer and distributor insights back to Product Management and Marketing.

Skills

Molecular biology

Customer-facing experience

Training delivery

Presentation skills

Education

Master’s degree in molecular biology/biomedical sciences/biotechnology

Tools

Salesforce / CRM

Job description

Biocartis seeks a Molecular Diagnostics Specialist (MDxS) to be the scientific and technical face of the company toward laboratories and distributors across the APAC region. You will train end-users and distributors on the Idylla system, provide pre- and after-sales support, and help labs integrate Biocartis solutions.

The role includes sales activities to generate demand with clinicians and close cycles in designated accounts, ensuring targets are met.