APAC Lab IT Lead — Diagnostics & LIS

Roche; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

Roche Diagnostics Asia Pacific is hiring an APAC Senior Lab IT Specialist to drive regional digital strategy, lead major Lab IT initiatives, and ensure seamless integration across RIS and RDS platforms. The role will coordinate with affiliates and Global Customer Support to resolve escalations and deliver robust solutions.

Based in Singapore, you will guide feature rollouts, mentor teams, and optimize processes while aligning with the broader RIS strategy.

Qualifications

• Education: Bachelor's degree in Computer Science, Clinical Laboratory Science, or Biomedical Science
• Experience: 5 years of hands-on experience in the clinical diagnostics field (e.g., as a Medical Technologist or LIS Administrator)
• System Integration: Expert-level proficiency in Laboratory Information Systems (LIS) and diagnostics product integration
• Technical Stack: Strong command of network topology, LINUX, SQL queries, data flow configurations, and interface engines utilizing ASTM/HL7 standards

Responsibilities

• Regional Strategy & Alignment: Collaborate with APAC affiliates, product marketing and Global Customer Support (GCS) teams to successfully align and adopt digital strategies across Roche Information Solution (RIS) and Roche Diagnostics Solution (RDS)
• Technical Support & Escalations: Provide high-level technical support for APAC affiliates across Roche digital products, ensuring critical, escalated issues are efficiently resolved
• Project Leadership: Lead the rollout and implementation of new features and products, coordinating seamlessly between internal stakeholders and regional affiliates
• Community & Knowledge Transfer: Advocate for industry best practices, mentor team members and conduct regional workshops to drive continuous internal knowledge transfer
• Process Optimization: Propose and execute continuous system and process improvements to enhance Lab IT service delivery across the APAC region
• Future Proofing: Support the formulation of a sustainable, long-term APAC Lab IT support model aligned with the broader RIS strategy
• Based in Singapore and reports to APAC Lab IT Team Manager, Service & Support, Lab & C-Suite Value Stream

Skills

LIS integration

SQL & data flow

Linux

HL7/ASTM interfacing

Regional collaboration

Education

Bachelor's degree in Computer Science, Clinical Laboratory Science, or Biomedical Science

Tools

HL7 interfaces

Interface engines

Job description

Roche Diagnostics Asia Pacific is hiring an APAC Senior Lab IT Specialist to drive regional digital strategy, lead major Lab IT initiatives, and ensure seamless integration across RIS and RDS platforms. The role will coordinate with affiliates and Global Customer Support to resolve escalations and deliver robust solutions.

Based in Singapore, you will guide feature rollouts, mentor teams, and optimize processes while aligning with the broader RIS strategy.