APAC IT Support Lead — Scale & Automation

Adyen; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

Adyen is seeking a Team Lead for IT Support in Singapore to enhance the APAC IT support experience. In this role, you will manage a distributed team across Singapore and Bengaluru, driving technical direction and developing support strategies aligned with business goals.

The ideal candidate has strong people management skills and 2-5 years of relevant experience. A deep technical understanding of cloud tools is essential. Adyen values a collaborative office environment; remote-only roles are not offered.

Qualifications

• 2-5+ years of people management in IT support or similar technical environment.
• Proven ability to recruit top talent and manage performance.
• Strong technical understanding of cloud tools and ticket management systems.

Responsibilities

• Build and lead a best-in-class regional IT support function.
• Drive the technical direction and create support strategies.
• Deliver a best-in-class support experience for APAC.

Skills

People management

Technical support

Cloud tools

Data analysis

English communication

Tools

Google Workspace

Okta

Jamf

Slack

Job description

Adyen is seeking a Team Lead for IT Support in Singapore to enhance the APAC IT support experience. In this role, you will manage a distributed team across Singapore and Bengaluru, driving technical direction and developing support strategies aligned with business goals.

The ideal candidate has strong people management skills and 2-5 years of relevant experience. A deep technical understanding of cloud tools is essential. Adyen values a collaborative office environment; remote-only roles are not offered.