APAC IT Business Analyst: Bridge Strategy & Delivery

Xcellink Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

Xcellink Pte Ltd in Singapore seeks an IT Business Analyst to support IT projects and evolving business requirements across the APAC region. You will gather and document requirements, support solution implementation, and ensure successful delivery of IT initiatives with stakeholders, IT teams, and external vendors.

Ideal candidates are analytical and detail-oriented, with hands-on experience in business analysis, application support, and project management.

Qualifications

• Degree in IT or related discipline.
• Around 5 years’ experience managing enterprise-level or regional applications and IT projects.
• Strong communication skills, both written and verbal, with presentation ability.
• Good grasp of system development life cycles and IT architecture, including infrastructure and security.
• Knowledge of low-code platforms, data visualization tools, and analytics is beneficial.
• Experience in shipping or logistics is a plus.

Responsibilities

• Work with stakeholders to capture and translate business needs and technical requirements.
• Perform analysis including data review, mapping of business processes, and documentation of system flows; conduct workshops to gather input.
• Prepare for and manage testing phases—design scenarios, coordinate reviews, and support deployment.
• Collaborate with IT teams and vendors in the APAC region to determine suitable solutions, define project scopes, and manage timelines and deliverables.
• Keep stakeholders informed on project progress and milestones.
• Provide application support by troubleshooting issues and coordinating with IT and vendor teams to resolve them promptly.
• Act as the liaison between end users and the technical development team for functional clarifications.
• Assist in vendor management for system upgrades, maintenance, and ongoing support.

Skills

Stakeholder communication

Analytical thinking

Project coordination

Education

Degree in IT or related discipline

Tools

QlikSense

Tableau

Power BI

Job description

Xcellink Pte Ltd in Singapore seeks an IT Business Analyst to support IT projects and evolving business requirements across the APAC region. You will gather and document requirements, support solution implementation, and ensure successful delivery of IT initiatives with stakeholders, IT teams, and external vendors.

Ideal candidates are analytical and detail-oriented, with hands-on experience in business analysis, application support, and project management.