APAC Digital Platform Deployment Lead

Biopharma Asia; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Johnson & Johnson, APAC region, seeks a Manager of Digital Systems Deployment to own deployment, adoption, and operation of Supply Chain digital platforms. You will design tagging processes to improve visibility, accelerate revenue recognition, and optimize service levels for customers.

This role partners with Sales, Marketing, Operations, and Quality to drive adoption, train users, report on KPIs, and collaborate with engineering to deploy software/hardware updates across the region.

Qualifications

• Bachelor’s degree required.
• 6–8 years experience in medical supply chain, digital platform deployment, or related operations roles.
• PMP or Prosci experience is a plus.
• Experience with UDI, RFID, serialization, or asset tracking technologies.
• Proven ability to lead cross-functional programs and influence without direct authority.
• Strong data analysis and reporting skills (Excel and BI tools) with problem-solving and risk mitigation mindset.
• Excellent written/verbal communication and stakeholder presentation experience.
• Self-starter, able to prioritize in ambiguous settings and manage multiple deployments concurrently.

Responsibilities

• Lead end-to-end deployment and ongoing support of the Supply Chain digital tagging platform for APAC; drive adoption targets and SLAs with field teams; develop rollout plans, timelines, budgets, and resource allocation.
• Define, track and report KPIs (tagging, pinging, data accuracy) and present results to stakeholders.
• Lead discovery sessions with internal/external customers to identify use cases for inventory optimization and platform expansion.
• Oversee integration of tagging technology into instrument manufacturing processes; ensure ERP compatibility.
• Collaborate with platform development team to scope, test, and deploy feature releases and hardware updates.

Skills

Project management

Change management

Data analysis

BI tools

Cross-functional leadership

Communication

Education

Bachelor’s degree

Tools

SAP ERP

Job description

Johnson & Johnson, APAC region, seeks a Manager of Digital Systems Deployment to own deployment, adoption, and operation of Supply Chain digital platforms. You will design tagging processes to improve visibility, accelerate revenue recognition, and optimize service levels for customers.

This role partners with Sales, Marketing, Operations, and Quality to drive adoption, train users, report on KPIs, and collaborate with engineering to deploy software/hardware updates across the region.