APAC Customer Solutions Leader for NatureTech Data

Space Intelligence

Singapore

On-site

SGD 120,000 - 180,000

Full time

14 days+

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Job summary

Space Intelligence in Singapore seeks a Customers Solutions Lead (APAC) to accelerate revenue by translating technical capabilities into compelling client value and proposals. You will bridge our commercial and science teams, support the full customer lifecycle from discovery to onboarding, and contribute to product development for SE Asia.

This hands-on role requires GIS/EO expertise and client engagement skills.

Qualifications

Demonstrated success in customer facing technical, pre sales, solutions consulting or sales engineering roles.
Experience scoping geospatial, environmental, climate, forestry, remote sensing services or related analytical solutions against client needs.
Ability to influence client purchasing decisions by translating technical capabilities into compelling business benefits.
Background and qualifications in GIS and/or Earth Observation skills.
Experience within Nature Based Solutions (NbS), carbon markets, land use monitoring or environmental data services.
Experienced user of QGIS or equivalent GIS program.
Excellent written and verbal communication skills, including presentations, proposal writing and customer engagement.
Experience leading cross functional teams and coordinating multiple stakeholders to deliver outcomes.
Exceptional organisational and prioritisation skills in fast paced and evolving environments.
Knowledge of carbon accounting, EUDR compliance, forest monitoring or sustainability reporting frameworks.
Experience responding to RFPs, tenders and procurement processes.
Familiarity with SaaS, subscription based products or data as a service commercial models.

Responsibilities

Lead technical discovery sessions with prospects and customers to understand business objectives, operational challenges and technical requirements.
Design and scope proposals that align customer needs with Space Intelligence’s capabilities and commercial objectives.
Act as the technical lead throughout complex sales opportunities, providing subject matter expertise and building confidence with customer stakeholders.
Clearly articulate the value, methodology and differentiators of Space Intelligence solutions to both technical and non-technical audiences.
Be the first point of contact for regional client onboarding, training, and support needs for our software-based products and services.
Support the APAC Commercial Lead in ongoing account management and relationship activities, acting as technical support and identifying and recommending relevant solution expansion opportunities.
Lead internal solution handover following contract signature for professional services engagements with clients.
Ensure delivery teams have a clear understanding of customer requirements, success criteria and agreed solution scope.
Maintain awareness of competitor solutions and articulate Space Intelligence’s differentiators effectively during customer engagements.
Deliver training to commercial team members on Space Intelligence’s products and solutions. Support the Head of Revenue in deploying sales playbooks, objection handling strategies, and other sales tools.
Suggest and test improvements to our products and services for the APAC region through talking to stakeholders, attending conferences, and visiting field sites.
For example, visit mangrove projects and test how our products meet client needs in these areas.
Engage directly with science, engineering and product teams in the UK to ensure suggestions are implemented.
Partner with Marketing to create and maintain high quality customer facing content and sales collateral.
Support the development of pitch decks, case studies, white papers, FAQs, website content and thought leadership materials.
Ensure product messaging accurately reflects customer needs, market opportunities and competitive positioning.
Represent Space Intelligence at conferences, webinars, industry events and customer forums.
Act as a trusted industry expert, helping strengthen Space Intelligence’s reputation within target markets.