APAC AI Community Lead

Blackhornvc; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

OpenAI in Singapore seeks an exceptional community lead to uncover how domain experts use ChatGPT and OpenAI products, and turn what you learn into product insight and compelling stories for others.

You will build trusted regional relationships, help test upcoming products, and bring findings to product, research, community, and storytelling teams.

The role blends community-building, qualitative research, and editorial judgment, with frequent travel to OpenAI offices globally.

Qualifications

• Exceptional curiosity about people, work, technology, and how new practices emerge.
• Strong sourcing instincts and the resourcefulness to find high-signal people before they are widely known.
• Excellent relationship-building skills and the ability to earn trust across different professions, seniority levels, and cultural contexts.
• Strong interviewing, research, writing, and synthesis skills.
• Editorial taste and clear judgment about what is genuinely interesting, important, credible, and worth sharing.
• Fluency with AI products and enough technical confidence to understand and document sophisticated workflows accurately.
• High agency and comfort operating independently in an ambiguous, fast-moving environment.
• Strong organization and reliable follow-through across a large pipeline of relationships and opportunities.
• Excellent judgment around privacy, consent, confidentiality, and sensitive user context.
• Deep familiarity with the culture, professional networks, and language of the region you will cover.
• Professional fluency in English and in the primary language or languages needed for your market.

Responsibilities

• Find and support exceptional users: Build and manage a regional pipeline of advanced users working with OpenAI products in sophisticated, creative, or high-impact ways, looking beyond obvious influencers to earn trust across professions and cultures and maintain relationships over time.
• Turn advanced use into insight and stories: Interview users and, with their consent, review chats, artifacts, or demonstrations to understand workflows, outcomes, and limitations; translate the strongest examples into clear internal profiles and evidence-based recommendations, then partner with community and storytelling teams to develop selected stories.
• Build a connected community: Create opportunities for advanced users to learn from one another, identify recurring product-education needs and adoption patterns, and share regional signals that strengthen the global program.

Skills

Sourcing instincts

Relationship-building

Interviewing

Writing

Synthesis

Editorial judgment

AI fluency

Independent work

Cultural familiarity

Job description

OpenAI in Singapore seeks an exceptional community lead to uncover how domain experts use ChatGPT and OpenAI products, and turn what you learn into product insight and compelling stories for others.

You will build trusted regional relationships, help test upcoming products, and bring findings to product, research, community, and storytelling teams.

The role blends community-building, qualitative research, and editorial judgment, with frequent travel to OpenAI offices globally.