AML Quality Control Analyst - Global Payment

ByteDance; Singapore; On-site; SGD 52,000 - 82,000; Full time

Job summary

ByteDance is seeking an AML Quality Analyst to assess the quality and effectiveness of FCC operational processes across our payments business. You will ensure adherence to policies and regulatory expectations, provide management with risk insights, and drive continuous improvement.

The role requires a 5-day onsite work arrangement at our Singapore office, collaborating with global teams to strengthen controls and enhance data-driven reports for senior leadership.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• 1+ years of experience in financial crime compliance quality control or assurance within payments, fintech, or financial services.
• Solid understanding of AML/CTF and KYC frameworks.
• Experience in conducting reviews, preparing findings, and supporting remediation tracking.

Responsibilities

• Conduct quality control reviews on key AML processes, including KYC, due diligence, sanctions and name screening.
• Oversee, conduct training, and mentor QC team members across global outsourcing sites.
• Evaluate execution of operational procedures against defined policies, standards, and jurisdictional regulatory requirements.
• Identify control gaps or process deviations and elevate findings with clear risk articulation.
• Produce timely and well-structured QC reports, highlighting findings, trends, and actionable remediation plans.
• Track remediation activities through to completion, ensuring effective resolution of identified issues.
• Develop and maintain Management Information (MI) dashboards and indicators to provide senior management with visibility of emerging risks and quality trends.
• Partner with FCC Operations, Compliance, and Technology teams to support enhancements in quality control frameworks and controls.

Skills

AML/CTF knowledge

KYC procedures

Quality control

Data analysis

Effective communication

Education

Bachelor’s degree in Data Analytics, Finance, Law, Business, or related field

Job description

Responsibilities

About The Team

The Global Payment team provides payment and financial solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on the platform.

About The Role

As an AML Quality Analyst, you will be responsible for assessing the quality and effectiveness of financial crime compliance (FCC) operational processes across our global payments business. The role ensures adherence to established policies, procedures, and regulatory expectations, providing management with insights on risks, control gaps, and areas for continuous improvement.

This role will be based onsite at our office and will require a 5-day onsite work arrangement.

Key Responsibilities

• 1. Conduct quality control reviews on key AML processes, including Know Your Customer (KYC), due diligence, sanctions and name screening.
• 2. Oversee, conduct training, and mentor QC team members across global outsourcing sites.
• 3. Evaluate execution of operational procedures against defined policies, standards, and jurisdictional regulatory requirements.
• 3. Identify control gaps or process deviations and elevate findings with clear risk articulation.
• 4. Produce timely and well-structured QC reports, highlighting findings, trends, and actionable remediation plans.
• 5. Track remediation activities through to completion, ensuring effective resolution of identified issues.
• 5. Develop and maintain Management Information (MI) dashboards and indicators to provide senior management with visibility of emerging risks and quality trends.
• 7. Partner with FCC Operations, Compliance, and Technology teams to support enhancements in quality control frameworks and controls.

Qualifications

Minimum Qualifications:

• Bachelor’s degree in Data Analytics, Finance, Law, Business, or related field.
• 1+ years of experience in financial crime compliance quality control, or assurance within payments, fintech, or financial services.
• Solid understanding of AML/CTF and KYC frameworks
• Experience in conducting reviews, preparing findings, and supporting remediation tracking.
• Excellent analytical, problem-solving, and communication skills with the ability to distill complex issues into clear and actionable insights.

Preferred Qualifications:

• Detail-oriented with strong organizational and documentation skills.
• Self-motivated, with the ability to work independently and collaborate effectively with global stakeholders.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.