AM/M, Human Resource Management

Singapore Tourism Board; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Singapore Tourism Board (STB) seeks a proactive Talent & Learning Partner to strengthen the agency's talent pipeline. You will own scholarships and internships while partnering with educational institutions to build a robust pipeline and modernise processes using data-driven insights.

In Learning & Development, you’ll align learning roadmaps for three business groups, curate targeted interventions, and support Education Awards governance.

Qualifications

• Strong people-facing skills with the ability to engage diverse stakeholders.
• Experience coordinating programmes and managing multiple initiatives.
• Analytical mindset for governance, data-driven insights and process improvements.
• Effective written and verbal communication across teams and partners.
• Collaborative team player who builds trust and delivers outcomes.

Responsibilities

• Own STB's scholarship and internship programmes from outreach to onboarding and engagement.
• Develop learning roadmaps and curate capability interventions for three business groups.
• Oversee Education Awards cycles and guide Training Coordinators on admin processes.
• Partner with educational institutions to strengthen STB's talent pipeline and reputation.
• Apply data-driven insights to improve programme effectiveness and governance.

Skills

People skills

Stakeholder Mgmt

Project management

Analytical thinking

Communication skills

Team player

Job description

What the role is:

You will play a key role in strengthening STB's talent pipeline and building organisational capability across two portfolios.

In Talent Management & Young Talent Pipeline, you will take full ownership of STB's scholarship and internship programmes — from outreach and selection through to onboarding, engagement, and long-term relationship management with educational institutions. In Learning & Development, you will serve as Learning Partner to three Business Groups, developing learning roadmaps, curating capability interventions, overseeing the Education Awards cycle, and guiding Training Coordinators on training administration.

What you will be working on:

The job scope includes, but is not limited to the following:

Talent Management & Young Talent Pipeline

You will take ownership of STB's scholarship and internship programmes, managing the full cycle from outreach and selection through to onboarding, engagement, and long-term relationship management. Working closely with educational institutions, you will cultivate partnerships that strengthen STB's talent pipeline and reinforce its reputation as an employer of choice. Beyond programme delivery, you will continuously seek opportunities to streamline processes, harness technology and AI, and apply data‑driven insights to enhance programme effectiveness, governance, and the overall stakeholder experience.

Learning & Development

You will serve as a Learning Partner to three assigned Business Groups, partnering closely with stakeholders to surface capability gaps and shape learning solutions that are both relevant and impactful. This includes developing and maintaining learning roadmaps, curating targeted interventions that equip officers with current and emerging skills, and facilitating periodic reviews of role profiles to ensure alignment with evolving business needs. You will also guide and support Training Coordinators on training administration, oversee and manage the end‑to‑end process of the annual Education Awards for Professional and Leadership Development.

What we are looking for:

• A "People-Person" who loves to engage with others, preferably with relevant work experience
• Good understanding of employment laws and public service staff guidelines would be advantageous
• Strong analytical skills and able to multi‑task in a fast‑paced and dynamic environment
• Strong communications skills, including good written skills
• Strong team player who collaborates effectively across teams to achieve shared outcomes
• Strong stakeholder management skills; able to build trust and credibility with key stakeholders, understand capability development needs, and recommend appropriate learning solutions
• Strong project management and organisational skills, with the ability to manage multiple initiatives and stakeholders concurrently
• An enthusiastic and driven self‑starter, and able to think innovatively to improve current states
• Passionate about people development, with a keen interest in emerging trends and best practices in learning and early talent attraction
• Showing good businessacumen, analyticalthinking and judgement
• Working effectivelywithin STB to achieveresults
• Working effectivelywith stakeholdersoutside STB
• Serving with heart,commitment andpurpose
• Being innovative and learning continuously

About Singapore Tourism Board

The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions. Our success comes from working as one STB team in an environment of trust, openness, fun and care.

What can you expect as part of #TeamSTB? Professional and Personal development: We provide structured training and initiatives aimed at equipping you with a well‑rounded set of competencies to excel in your career.

Staff benefits: We offer flexible work arrangement, family care leave and wellness programmes to enable you to achieve a healthy level of work‑life effectiveness.

Award‑winning Workplace

Public Sector Employer of Choice: (2nd) 2014, 2nd (2015) and 1st (2016)

Singapore's Top 100 Leading Graduate Employers: Winner - Hospitality, Leisure, and Tourism Sector (2021)

NS Mark (Gold) Accreditation

For more information on STB, please visit https://www.stb.gov.sg.