Alipay+ Payment Policy Manager

Ant International; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Alipay+ is seeking a payment policy manager in Singapore to drive governance across wallets, acquirers, and payment ecosystems. The role focuses on translating business innovations into robust, scalable, and risk-mitigated policy frameworks through research and cross-functional collaboration.

You will work with business, legal, compliance, product, risk, and dispute teams to ensure policies align with global best practices and regulatory expectations while supporting business growth.

Qualifications

• Bachelor’s degree in Finance, Business, Law, or related fields.
• Minimum 5 years experience in the payment industry, covering mobile/digital payments, fraud, risk consulting, or acquiring business.
• Excellent communication and interpersonal skills; able to influence stakeholders across functions.
• Critical and systematic thinking with high attention to detail.

Responsibilities

• Rulebook Governance: Maintain governance including onboarding due diligence, clearing, settlement, fraud and dispute handling.
• Internal Training: Design and organize rules consultation and training for internal stakeholders.
• Strategic Advisory: Assess business requests and collaborate to ensure policies support growth.
• New Policy Design: Lead research, design, and publication of new business policies.

Skills

Policy governance

Stakeholder influence

Analytical thinking

Communication

English proficiency

Chinese basics

Education

Bachelor’s degree in Finance, Business, Law, or related fields

Job description

Alipay+ provides wallets and payment processors with payment connectivity and digital solutions, with the aim of continuously expanding and innovating payment interoperability among global users and merchants. More about Alipay+ business: https://www.alipayplus.com/

We are looking for a payment policy manager to play a pivotal role in ensuring the reliability and efficiency of this inclusive and innovative ecosystem, among wallets, acquirers, local and global payment systems, and other new payment industry players. We offer the opportunity to become a top-tier payment expert with unparalleled exposure to the core decision-making of Alipay+ at the frontier of the rapidly evolving fintech landscape.

You will closely liaise with business, legal, compliance, product, risk, dispute and other functions to translate business innovations into robust, scalable, and risk-mitigated policy frameworks. This requires research of industry best practices (e.g., other global and local payment schemes) and international regulations, and acute analysis of business models, risks, costs, rights and responsibilities.

Specifically:

1. 1. Rulebook Governance: Maintain the "constitution" of Alipay+ partnerships—including onboarding due diligence, clearing, settlement, fraud and dispute handling.
2. 2. Internal Training: Design and organize rules consultation and training to internal stakeholders, ensuring a unified understanding of our governance logic and toolkit.
3. 3. Strategic Advisory: Assess business request and collaborate with functions to ensure policies are well-rounded to support business growth.
4. 4. New Policy Design: Lead the research, design, and publication of new business policies, transforming business strategies into executable rules.

Requirement

• Bachelor’s degree in Finance, Business, Law, or related fields.
• Minimum 5 years experience in the payment industry, covering mobile/digital payments, fraud, risk consulting, or acquiring business.
• Excellent communication and interpersonal skills. You must be able to "ask the right questions," find answers quickly, and influence stakeholders across multiple functions to achieve common goals.
• Critical and systematic thinking.
• High attention to details with a sharp understanding of the implications of policy language.
• Languages: English as working language; Chinese basic conversation/reading/writing skills preferred.