Manager, Payment Policy (Visa & Mastercard Schemes)

kairos global search pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

KAIROS GLOBAL SEARCH PTE. LTD. in Singapore seeks a seasoned Manager, Payment Policy to oversee governance of partnerships and ensure compliance with Visa and Mastercard schemes.

You will bridge business innovation and regulatory requirements, crafting robust, executable rules that support growth while protecting the platform. You will design new policies, lead due diligence, training sessions, and industry research; advise cross-functional teams; and drive scalable, compliant payment solutions

Qualifications

• Minimum 5–10 years of experience in the payment industry.
• Experience with Visa or Mastercard (or similar schemes) required.
• Excellent communication and interpersonal skills.
• Sharp understanding of policy language implications.

Responsibilities

• Rulebook governance: manage due diligence, settlement processes, fraud/dispute handling.
• Strategic advisory: assess business requests and balance growth with risk.
• New policy design: research and publish policies aligning with industry regulations.
• Internal training: design and deliver rules consultations for internal stakeholders.
• Industry research: analyze global and local payment schemes and regulations.

Skills

Communication skills

Interpersonal skills

Critical thinking

Attention to detail

Education

Bachelor's degree in Finance, Business, Law

Job description

Our Client:

Our client is a global fintech leader building an inclusive and innovative payment ecosystem that connects digital wallets, acquirers, merchants, local and global payment systems, and emerging industry players. With significant scale, cross-border reach, and a product portfolio at the forefront of digital commerce, the organization is shaping how consumers and businesses pay across markets.

My client is looking for a seasoned Manager, Payment Policy (Visa & Mastercard Schemes) to play a pivotal role in ensuring the reliability, scalability, and efficiency of this innovative global ecosystem. This ecosystem connects wallets, acquirers, local and global payment systems, and emerging industry players.

Key Responsibilities:

You will act as the bridge between business innovation and regulatory compliance, ensuring our policies are robust enough to protect the business but flexible enough to support growth. Specifically, you will:

• Rulebook Governance: Maintain and evolve the core governance framework for our partnerships. This includes managing due diligence, clearing and settlement processes, and fraud/dispute handling protocols, ensuring alignment with Visa and Mastercard rules and local regulations.


• Strategic Advisory: Partner with cross-functional teams to assess business requests. You will ensure policies are well-rounded and support business growth while mitigating risks.


• New Policy Design: Lead the research, design, and publication of new business policies. You will transform complex business strategies into clear, executable rules by analyzing industry best practices, international regulations, and business models.


• Internal Training & Consultation: Design and organize rules consultation and training sessions for internal stakeholders. You will ensure a unified understanding of our governance logic and toolkit across the organization.


• Industry Research: Conduct acute analysis of industry best practices (e.g., other global and local payment schemes) and international regulations to inform policy decisions.

Requirements:

• Minimum 5-10 years of experience in the payment industry, with a strong focus on mobile/digital payments, fraud, risk consulting, or acquiring business.


• Experience working directly with or within Visa or Mastercard (or similar global card schemes) is required.


• Bachelor's degree in Finance, Business, Law, or related fields.


• Excellent communication and interpersonal skills.


• Critical and systematic thinking with high attention to detail.


• Possess a sharp understanding of the implications of policy language.

EA Licence No: 23S1615