Airport Travel Concierge & Sales Associate

Changi Travel Services Pte Ltd; Singapore; On-site; SGD 25,000 - 28,000; Full time

Job summary

Changi Recommends at Changi Airport in Singapore is seeking enthusiastic customer service ambassadors who love travel. You’ll help travelers make the most of their Singapore experience while promoting SIM cards, WiFi routers, and tour packages.

In this role you’ll provide knowledgeable recommendations on attractions and travel needs, perform baggage wrapping, and assist with bookings, reservations, or transport arrangements.

Qualifications

• People person who enjoys helping travelers and tourists.
• Organized and detail-oriented with a proactive attitude.
• Willing to work in a dynamic airport environment.

Responsibilities

• Promote Changi Recommends products and services, including SIM cards, WiFi routers, and tour packages.
• Provide knowledgeable recommendations on Singapore attractions, prepaid SIM cards, and travel/airline ticketing (experience in these areas is a plus!).
• Perform baggage wrapping services.
• Approach and assist customers with a friendly, customer- and sales-oriented attitude.
• Keep stock inventory accurate and arrange replenishments when necessary.
• Support meet-and-greet services and assist with bookings, reservations, or transport arrangements as needed.

Skills

People skills

Customer service orientation

Organized

Proactive attitude

Job description

Changi Recommends at Changi Airport in Singapore is seeking enthusiastic customer service ambassadors who love travel. You’ll help travelers make the most of their Singapore experience while promoting SIM cards, WiFi routers, and tour packages.

In this role you’ll provide knowledgeable recommendations on attractions and travel needs, perform baggage wrapping, and assist with bookings, reservations, or transport arrangements.