Airport Shopping Concierge: Personal Guest Experience

PERSOL OUTSOURCING SINGAPORE PTE. LTD.; Singapore; On-site; SGD 24,000 - 30,000; Full time

Benefits offered by this job

Comprehensive training

Uniform supplied

Attractive allowances

4 days on / 2 days off

Job summary

PERSOL OUTSOURCING SINGAPORE PTE. LTD. is hiring at the world’s best airport to assist travelers with shopping and directions, delivering personalized recommendations and brand information. Join a dynamic airport retail team and help guests enjoy a seamless shopping experience.

We provide comprehensive training, a supplied uniform, and attractive allowances. Work 4 days with 2 days off, with AM or PM shifts, and be part of a fast-paced, guest-first environment.

Qualifications

• Minimum GCE O Level with 1–2 years of experience in customer service or retail.
• Strong team player, adaptable to fast-paced environments.
• Willingness to work rotating shifts, including weekends and public holidays.

Responsibilities

• Manage concierge duties to enhance the guest experience.
• Assist guests with wayfinding throughout the airport premises.
• Offer personalized shopping recommendations based on guest preferences.
• Provide detailed information on brands and product offerings.
• Inform passengers of current promotions and special deals.
• Respond promptly and professionally to retail inquiries from passengers.
• Communicate with passengers via in-person, messaging, video, and live chat.
• Deliver a personalized and enjoyable shopping experience for all passengers.

Skills

Customer service

Retail experience

Team collaboration

Education

GCE O Level

Job description

PERSOL OUTSOURCING SINGAPORE PTE. LTD. is hiring at the world’s best airport to assist travelers with shopping and directions, delivering personalized recommendations and brand information. Join a dynamic airport retail team and help guests enjoy a seamless shopping experience.

We provide comprehensive training, a supplied uniform, and attractive allowances. Work 4 days with 2 days off, with AM or PM shifts, and be part of a fast-paced, guest-first environment.