Airport Retail Associate: Customer Sales & Service + AWS

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 33,000 - 42,000; Full time

Benefits offered by this job

Location allowance

Meal allowance

Outlet incentive

AWS (Annual Wage Supplement)

Variable Bonus

Job summary

The Supreme HR Advisory Pte Ltd is seeking a Retail Associate for airport terminal outlets. You will deliver excellent customer service, develop product knowledge, process sales, cashier duties, exchanges/refunds, and handle stock and merchandising.

You will manage stock checks, maintain housekeeping, and assist with crowd control during peak periods, plus operate the POS and daily sales reporting. Working hours are 5 days with rotating shifts (44 hours/week).

Qualifications

• Provide excellent customer service at retail stores.
• Develop strong knowledge of in-store products.
• Handle sales, cashiering, exchanges and refunds.
• Assist with stock checks and merchandising.
• Manage crowd control during peak periods and operate POS.

Responsibilities

• Perform and deliver excellent Customer Service experience to all customers visiting the retail stores
• Develop and maintain strong product knowledge of in-store products so as to be able to provide customers with correct information
• Perform sales transactions, upselling of merchandise and cashiering duties
• Process product exchange and refund transactions and advise customers accordingly
• Assist with stock inventory management, stocks check, stocks availability and damaged stocks
• Perform and maintain housekeeping duties and visual merchandising standards
• Initiate and handle crowd control management during peak period
• Handle retail store POS system, doing opening and closing duties, and submission of sales report

Skills

Customer service

Sales skills

Cashiering

Product knowledge

Merchandising

Stock management

Crowd control

POS system

Job description

The Supreme HR Advisory Pte Ltd is seeking a Retail Associate for airport terminal outlets. You will deliver excellent customer service, develop product knowledge, process sales, cashier duties, exchanges/refunds, and handle stock and merchandising.

You will manage stock checks, maintain housekeeping, and assist with crowd control during peak periods, plus operate the POS and daily sales reporting. Working hours are 5 days with rotating shifts (44 hours/week).