Airport Passenger Experience Specialist

STAFFKING PTE. LTD.; Singapore; On-site; SGD 21,000 - 26,000; Full time

Benefits offered by this job

Company Transport Provided

Job summary

StaffkingPte Ltd at Changi Airport invites you to join the airport operations team, helping passengers and airline crew through self-service facilities, check-in, and boarding areas.

The role offers training with no prior airport experience required and features a permanent day shift with rotating shifts and no midnight hours. This on-site position includes company transport and a supportive team focused on smooth passenger journeys.

Qualifications

• No experience required; training provided.

Responsibilities

• Assist passengers at FAST kiosks and self-service bag drop counters.
• Assist foreign airline crew upon arrival at the airport and guide to hotel, and hotel pickup to airport for departure.
• Guide and assist passengers through the airport journey, including check-in, security, immigration/passport control and lounge areas.
• Support arrival and departure gate operations and boarding-related activities.
• Provide friendly, professional assistance to ensure a smooth experience for passengers and airline crew.
• Coordinate with airport and ground handling teams to facilitate passenger movement and daily operations.
• Handle other ad-hoc duties and tasks as assigned by the supervisor.

Job description

StaffkingPte Ltd at Changi Airport invites you to join the airport operations team, helping passengers and airline crew through self-service facilities, check-in, and boarding areas.

The role offers training with no prior airport experience required and features a permanent day shift with rotating shifts and no midnight hours. This on-site position includes company transport and a supportive team focused on smooth passenger journeys.