Airport Customer Service Agent: Check-In & Gate Support

Evergence Pte Ltd; Singapore; On-site; SGD 27,000 - 37,000; Full time

Job summary

Evergence Pte Ltd at Changi Airport seeks a Customer Service Check-In Agent for a 1-year contract. You will perform counter check-in duties, issue boarding passes, and assist passengers at self-check kiosks, ensuring smooth airport experience.

Shift schedule is 44 hours per week across a 5/6 alternating workweek, with shifts from 1000–2230; training for 1 month starting mid-October; interview on 7 Oct at 3pm.

Qualifications

• Presentable and well groomed.
• Positive attitude with excellent customer service skills.
• Good communication skills and command of English.
• Possess basic computer skills.

Responsibilities

• Handle counter check-in duties and process boarding passes.
• Assist passengers at self-check kiosks and with gate procedures.
• Coordinate with crew to ensure timely gate activities and crowd control.

Skills

Customer service

Communication skills

English proficiency

Computer basics

Job description

Evergence Pte Ltd at Changi Airport seeks a Customer Service Check-In Agent for a 1-year contract. You will perform counter check-in duties, issue boarding passes, and assist passengers at self-check kiosks, ensuring smooth airport experience.

Shift schedule is 44 hours per week across a 5/6 alternating workweek, with shifts from 1000–2230; training for 1 month starting mid-October; interview on 7 Oct at 3pm.