Airfreight Operations Specialist – Mon-Fri, Singapore

B & H WORLDWIDE (SG) PTE LTD; Singapore; On-site; SGD 33,000 - 51,000; Full time

Job summary

B & H WORLDWIDE (SG) PTE LTD in Singapore is seeking a Duty Officer to join the Operations team. You will ensure smooth running of all aspects of export and import airfreight operations while delivering excellent customer service.

The role requires at least one year in airfreight operations, a standard day shift Monday to Friday 9am–6pm, and strong communication and computer literacy to update tracking systems and liaise with internal teams.

Qualifications

• Experience in Export or Import Airfreight operations (minimum 1 year).
• Day Shift: Monday to Friday, 9am–6pm.

Responsibilities

• Customer service: attend calls and respond to emails promptly.
• Booking, execution of AWB and declaring Tradnet permits.
• Responsible for all import & export shipments.
• Expedite on AOG shipments.
• Handle logistics & 3rd party inventory shipments.
• Ensure shipments follow requirements and schedules.
• Update shipment status on in-house tracking system.
• Respond to staff/customer queries.
• Manage inventory shipments stored in warehouse.
• Liaise with Operations Supervisor on changes to work instructions.
• Follow defined processes and work instructions.

Skills

Communication skills

Proactive work style

Computer literacy

Job description

B & H WORLDWIDE (SG) PTE LTD in Singapore is seeking a Duty Officer to join the Operations team. You will ensure smooth running of all aspects of export and import airfreight operations while delivering excellent customer service.

The role requires at least one year in airfreight operations, a standard day shift Monday to Friday 9am–6pm, and strong communication and computer literacy to update tracking systems and liaise with internal teams.