Airfreight Operations Specialist

TCI Express Pte Ltd; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

TCI Express Pte Ltd in Singapore seeks an experienced airfreight operations specialist to manage day-to-day export and import shipments, coordinating with airlines, forwarders, transporters, and customs, while preparing essential documents.

You will track cargo movements, maintain proactive customer communication, ensure Dangerous Goods compliance, and contribute to process improvements. This role supports the Customer Service team and offers stability, development, and advancement opportunities.

Qualifications

• Solid understanding of airfreight documentation and customs clearance procedures.
• 2+ years of relevant airfreight experience.
• Knowledge of Freight Management systems.
• Ability to work independently and manage time-sensitive shipments.
• Ability to work under pressure and handle multiple tasks.
• Team player with a proactive and customer-oriented approach.
• Singaporean only.
• Growth opportunities and career advancement.

Responsibilities

• Manage day-to-day airfreight export and import operations.
• Coordinate with airlines, freight forwarders, transporters and customs authorities.
• Prepare and review shipping documents (Air Waybills, export/import permits, declarations).
• Track cargo movements and communicate shipment status to customers and vendors.
• Ensure compliance with Dangerous Goods handling and airfreight regulatory requirements.
• Identify and resolve issues or discrepancies during shipping.
• Contribute to continuous improvement of air export operations and processes.
• Work with Customer Service to secure and manage shipment bookings.
• Organize timely pickup of cargo from customers.

Skills

Airfreight docs

Customs clearance

Time management

Independent work

Under pressure

Team player

Customer-oriented

Singaporean

Tools

Freight Management systems

Job description

TCI Express Pte Ltd in Singapore seeks an experienced airfreight operations specialist to manage day-to-day export and import shipments, coordinating with airlines, forwarders, transporters, and customs, while preparing essential documents.

You will track cargo movements, maintain proactive customer communication, ensure Dangerous Goods compliance, and contribute to process improvements. This role supports the Customer Service team and offers stability, development, and advancement opportunities.