Airfreight Export Customer Success Lead

WECRUIT PTE. LTD.; Singapore; On-site; SGD 38,000 - 58,000; Full time

Job summary

WECRUIT PTE. LTD. is seeking an airfreight export coordinator in Singapore to manage end-to-end shipments. You will coordinate with airlines, ground handlers, trucking partners, and customs, ensuring on-time updates and proactive communication with customers.

The role requires handling documentation, regulatory compliance, and escalation of complex issues to management as needed. The position emphasizes accuracy, efficiency, and customer satisfaction.

Responsibilities

• Manage end-to-end airfreight export shipments: booking, docs, cargo coordination, export clearance, billing, closure.

Skills

Logistics coordination

Customer service

Documentation

Job description

WECRUIT PTE. LTD. is seeking an airfreight export coordinator in Singapore to manage end-to-end shipments. You will coordinate with airlines, ground handlers, trucking partners, and customs, ensuring on-time updates and proactive communication with customers.

The role requires handling documentation, regulatory compliance, and escalation of complex issues to management as needed. The position emphasizes accuracy, efficiency, and customer satisfaction.