AI Platform Ops Engineer — Government IT & Automation

Jobster Private Ltd; Singapore; Vor Ort; SGD 60.000 - 90.000; Vollzeit

Zusammenfassung

Jobster Private Ltd in Singapore is seeking an Operations Support Engineer to oversee WOG AI platform operations, incident management, onboarding, licence and credit management, and automation. You will collaborate with product, engineering, cybersecurity and vendor teams to ensure reliable and secure AI services for government agencies.

Candidates should possess a Diploma or Degree in CS/IT/Engineering and hands-on IT operations or enterprise SaaS administration experience, with strong

Qualifikationen

• Diploma or Degree in CS/IT/Engineering.
• Experience in IT operations and enterprise SaaS administration.
• Hands-on enterprise platform administration and identity management.
• Familiarity with SSO, Entra ID, RBAC and user lifecycle management.
• Strong analytical, problem-solving and communication skills.
• Ability to coordinate across technical teams and manage priorities.

Aufgaben

• Manage day-to-day operations of WOG AI platforms, including tenant and workspace administration, user provisioning, access management and configuration.
• Monitor platform availability, performance and incidents; coordinate resolution with engineering and vendors; produce dashboards and reports.
• Administer AI subscriptions, licences and credit allocations; provisioning and billing support.
• Coordinate agency onboarding, workspace setup and user enablement; provide technical guidance to agency IT teams.
• Support platform upgrades, new feature rollouts and integrations; conduct testing and readiness.
• Maintain secure configurations and support audits and remediation of findings.
• Develop scripts, low-code workflows and automation to streamline processes.
• Coordinate with vendors, product principals, engineering teams and agencies for improvements.

Kenntnisse

Analytical thinking

Problem solving

Communication

Stakeholder management

Independent working

Cross-team coordination

Ausbildung

Degree in CS/IT/Engineering

Tools

Microsoft 365

ChatGPT Enterprise

Google Workspace

Gemini Enterprise

Power BI

ServiceNow

REST APIs

Jobbeschreibung

Jobster Private Ltd in Singapore is seeking an Operations Support Engineer to oversee WOG AI platform operations, incident management, onboarding, licence and credit management, and automation. You will collaborate with product, engineering, cybersecurity and vendor teams to ensure reliable and secure AI services for government agencies.

Candidates should possess a Diploma or Degree in CS/IT/Engineering and hands-on IT operations or enterprise SaaS administration experience, with strong