AI Model and Agent Operation Project Intern (Business Integrity) - 2026 Start Singapore Global Operations Project Intern

TikTok; Singapore; On-site; SGD 13,000 - 23,000; Part time

Job summary

TikTok is offering an AI Model and Agent Operation Project Intern position (Business Integrity) starting in 2026 in Singapore. You will translate moderation policies into machine-executable rules and collaborate across Policy, Product, Engineering, ML, and Operations to drive model improvements.

You will monitor model metrics, perform root-cause analysis on errors, and support evaluation and strategy validation to enhance model quality and consistency.

Qualifications

• Pursuing an Undergraduate or Master’s degree in CS, AI, data science, statistics or a related AI discipline.
• Strong interest in AI, ML, Trust & Safety, or AI Model Operations.
• Strong analytical and problem-solving skills with data-driven insights.
• Familiarity with Excel and SQL; Python or basic ML concepts are a plus.
• Excellent communication and cross-functional collaboration skills.
• Available to intern at least 4 days per week for a minimum of 3 months.

Responsibilities

• Translate moderation policies and business requirements into structured, machine-executable rules and operational strategies.
• Monitor and analyze model performance metrics (e.g., Accuracy, Recall, Precision, FPR) to identify optimization opportunities.
• Conduct root cause analysis on false positives/negatives and edge cases; propose improvements.
• Support model evaluation, Golden Set construction, and strategy validation to improve model quality and consistency.
• Explore AI-powered automation using LLMs, AI Agents, and workflow automation for analysis and optimization.
• Collaborate with Policy, Product, Engineering, ML, and Operations to drive continuous model improvement.

Skills

Analytical thinking

Cross-functional collaboration

Excel

SQL

Python

Education

Undergraduate/Master's in CS/AI/Data Science/Math

Tools

Excel

SQL

Python

Job description

AI Model and Agent Operation Project Intern (Business Integrity) - 2026 Start

Location:

Employment Type:

Intern

Job Code:

A73902

Responsibilities

• Translate moderation policies and business requirements into structured, machine-executable rules and operational strategies.
• Monitor and analyze key model performance metrics (e.g., Accuracy, Recall, Precision, False Positive Rate) to identify optimization opportunities.
• Conduct root cause analysis on false positives, false negatives and edge cases, and propose strategy-driven improvements.
• Conduct root cause analysis on false positives, false negatives and edge cases, and propose data- and strategy-driven improvements.
• Support model evaluation, Golden Set construction, and strategy validation to improve model quality and consistency.
• Explore AI-powered operational automation by leveraging LLMs, AI Agents, and workflow automation to improve analysis, issue diagnosis, and strategy optimization.
• Collaborate with cross-functional teams including Policy, Product, Engineering, Machine Learning, and Operations to drive continuous model improvement.

Qualifications

Minimum Qualifications

• Currently pursuing an Undergraduate/ Master's in Computer Science, Mathematics, Information Systems, Artificial Intelligence, Data Science, Statistics or a related AI discipline.
• Strong interest in AI, Machine Learning, Trust & Safety, or AI Model Operations.
• Strong analytical and problem-solving skills with the ability to derive insights from data and translate them into actionable recommendations.
• Familiarity with Excel and SQL; knowledge of Python or basic machine learning concepts is a plus.
• Excellent communication, learning agility, and cross-functional collaboration skills.
• Available to intern at least 4 days per week for a minimum of 3 months.

Preferred Qualifications

• Experience in data analysis, strategy operations, Trust & Safety, AI products, or content moderation projects.
• Familiarity with SQL, Python, or data visualization tools.
• Hands-on experience with LLMs, Prompt Engineering, AI Agents, model evaluation, or workflow automation is a plus.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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