AI Learning & Enablement Intern (MBA - Manulife Business Academy)

Manulife; Singapore; Hybrid; SGD 17,000 - 28,000; Full time

Job summary

Manulife invites applications for the AI Learning & Enablement Intern role within the Manulife Business Academy. You will help design and deliver AI learning programmes, resources, and engagement initiatives to empower financial representatives to adopt AI responsibly and effectively in their daily work.

The role involves developing learning content, organising campaigns and events, researching AI trends, and collaborating with business stakeholders to improve learning outcomes across Manulife's

Qualifications

• Support the design and delivery of AI learning programmes, resources and engagement initiatives.

Responsibilities

• Support the development of AI literacy programmes, learning pathways and training content for advisors and agency leaders.
• Create engaging learning materials, e-learning resources, job aids, videos and communications related to AI adoption.
• Research AI trends, use cases and best practices to enhance learning content and programme design.
• Assist in organising AI learning campaigns, workshops, webinars and engagement activities.
• Analyse learner feedback and training results to identify opportunities for programme improvement.
• Partner with business stakeholders to identify capability gaps and learning needs related to AI.
• Support measurement and reporting of AI learning adoption and effectiveness metrics.
• Promote responsible AI awareness and best practices across the agency force.

Skills

Learning design

Training content

Stakeholder engagement

Communication

Research

Job description

Join Manulife Business Academy (MBA) and help accelerate AI literacy across Manulife’s agency force. As an AI Learning & Enablement Intern, you will support the design and delivery of AI learning programmes, resources, and engagement initiatives that help financial representatives build confidence and capability in using AI responsibly and effectively in their day-to-day work.

Position Responsibilities:

• Support the development of AI literacy programmes, learning pathways, and training content for advisors and agency leaders.
• Create engaging learning materials, e-learning resources, job aids, videos, and communications related to AI adoption.
• Research AI trends, use cases, and best practices to enhance learning content and programme design.
• Assist in organising AI learning campaigns, workshops, webinars, and engagement activities.
• Analyse learner feedback and training results to identify opportunities for programme improvement.
• Partner with business stakeholders to identify capability gaps and learning needs related to AI.
• Support measurement and reporting of AI learning adoption and effectiveness metrics.
• Promote responsible AI awareness and best practices across the agency force.

What Makes This Opportunity Exciting

• Help shape the future AI capabilities of Manulife’s financial representatives.
• Gain experience in learning design, change management, and AI enablement.
• Work on high-profile AI adoption initiatives with direct business impact.
• Collaborate with business leaders, trainers, technology experts, and transformation teams.
• Play a key role in building an AI-ready workforce across Manulife Singapore Distribution.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid