AI-Driven Onboarding Controls Lead

JPMorganChase; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

J.P. Morgan is seeking an Associate in the Operations Control Management team to promote the controls agenda by identifying, assessing, and monitoring key risks while ensuring adherence to operational policies, control standards, and legal and regulatory requirements.

You will evaluate and enhance the control framework for artificial intelligence use cases across the organization. You will be part of a cross-business program modernizing the client onboarding and documentation experience through

Qualifications

• Bachelor's degree required.
• Minimum 6 years of experience in financial services.
• Knowledge of client onboarding processes, including AML/KYC expectations.
• Experience performing data-driven testing and end-to-end control reviews with risk assessment and control enhancements.
• Experience in risk management, controls, compliance, or audit within a regulated environment.
• Strong communication and interpersonal skills; ability to present findings clearly.
• Ability to deliver high-quality results under tight deadlines in a complex, fast-moving environment.

Responsibilities

• Lead analytics-driven control reviews to strengthen the control environment and improve operational efficiency.
• Perform proactive monitoring and testing to identify emerging risks and support timely issue resolution.
• Conduct root-cause analyses for control issues and partner on corrective actions.
• Automate control testing where appropriate to reduce manual effort and improve consistency.
• Execute risk and control assessments for AI solutions, covering model design, data quality, bias and fairness, security, and accuracy.
• Partner with compliance, legal, audit, data, oversight, and onboarding teams to implement governance frameworks and control standards.
• Maintain awareness of evolving AML/KYC risks and broader industry best practices, incorporating them into the controls agenda.
• Influence and drive control improvements across teams beyond direct reporting lines in a deadline-driven environment.

Skills

Data-driven testing

Risk management

Regulated environment

Communication skills

Ability to work under deadlines

Education

Bachelor's degree

Tools

Python

Alteryx

Job description

J.P. Morgan is seeking an Associate in the Operations Control Management team to promote the controls agenda by identifying, assessing, and monitoring key risks while ensuring adherence to operational policies, control standards, and legal and regulatory requirements.

You will evaluate and enhance the control framework for artificial intelligence use cases across the organization. You will be part of a cross-business program modernizing the client onboarding and documentation experience through