AI-Driven IT Ops & Security Automation Intern

Synapxe

Singapore

Hybrid

SGD 11,000 - 18,000

Part time

4 days ago

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Job summary

Synapxe is offering an Uni Internship Jan to July 2027 in AI-driven IT Operations and Security Automation at Nexus @One - North, Singapore. The role focuses on leveraging AI and automation to enhance IT operations and security management, including building AI-powered chatbots, knowledge bases, automated workflows, and dashboards for vulnerability data and incident handling.

You will research KTLO processes, develop AI chatbots, visualise data, automate workflows, and contribute to POC

Qualifications

Undergraduate student in Year 2 or 3 pursuing relevant degree.
Basic understanding of AI and machine learning concepts.
Experience with chatbot development or conversational AI is a plus.
Familiar with dashboard/data visualization tools (Power BI, Tableau).
Knowledge of workflow automation tools such as MS Power Platform or similar.
Strong problem-solving and willingness to learn new tech.
Adaptable, proactive, and a good team player.
Leadership qualities with good communication skills.

Responsibilities

Research and process analysis across IT systems to keep KTLO workflows efficient.
Build and maintain a centralised knowledge base for IT operations and AI chatbots.
Design dashboards to track project/stakeholder info, software/assets, maintenance contracts, and vulnerabilities.
Automate workflows to improve efficiency and accuracy.
Support security incident management with structured playbooks and incident tracking.
Prototype POCs using Power Platform and GenAI tools to enhance IT ops and security.