AI-Driven Fulfillment Engineering Manager II

GRABTAXI HOLDINGS PTE. LTD.; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

GrabTaxi Holdings Pte. Ltd. is seeking an Engineering Manager to lead a team of software engineers responsible for building and operating critical fulfilment capabilities.

You will enable the team to deliver reliable outcomes, grow technical leaders and map product priorities to a strong engineering roadmap. You will stay technically fluent while empowering senior engineers to lead architecture decisions and drive delivery across Grab's services.

Qualifications

• Eight+ years of software engineering experience, including designing and operating production systems at scale.
• Two+ years of experience managing and developing software engineers.
• Hands-on experience with LLM and generative AI solutions, including evaluation and prompt design.
• Understanding AI system risks: hallucinations, data privacy, security, reliability, latency and cost.
• Strong foundation in backend engineering, distributed systems, APIs, databases and cloud infrastructure.
• Demonstrated ability to deliver complex initiatives involving multiple teams and stakeholders.
• Experience coaching engineers, managing performance and supporting career development.
• Sound judgement balancing product delivery, engineering quality, reliability and long-term maintainability.
• Strong written and verbal communication skills, including explaining technical and AI trade-offs clearly.

Responsibilities

• Lead, coach and develop a team of software engineers, setting clear expectations and individual growth plans.
• Partner with Product, Data Science, Analytics and Operations to define priorities, roadmaps and measurable outcomes.
• Own planning and delivery of the team’s engineering roadmap, proactively managing dependencies and risks.
• Work with senior engineers to establish sound technical direction and make appropriate architecture and engineering trade-offs.
• Improve the reliability, scalability, security, observability and cost efficiency of the systems owned by the team.
• Establish effective engineering practices covering design reviews, testing, deployment, incident response and continuous improvement.
• Create an inclusive environment where team members have clarity, psychological safety and meaningful ownership.
• Attract, assess and retain strong engineering talent while contributing to hiring and talent development across Grab.
• Communicate progress, risks and decisions clearly to technical and non-technical stakeholders.

Skills

Software engineering

Team management

Generative AI

AI risk awareness

Backend engineering

Distributed systems

Cloud infrastructure

Communication

Job description

GrabTaxi Holdings Pte. Ltd. is seeking an Engineering Manager to lead a team of software engineers responsible for building and operating critical fulfilment capabilities.

You will enable the team to deliver reliable outcomes, grow technical leaders and map product priorities to a strong engineering roadmap. You will stay technically fluent while empowering senior engineers to lead architecture decisions and drive delivery across Grab's services.