AI-Driven Client Solutions Lead – Vietnamese

ALLEGIS GROUP SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ALLEGIS GROUP SINGAPORE PRIVATE LIMITED in Singapore is seeking an experienced Client Solutions Manager to support advertisers in Vietnam, including cross-border campaigns. You will serve as a strategic partner to performance marketing teams, helping clients improve outcomes and resolve issues.

You will develop tailored campaign recommendations, navigate technical details, monitor performance, and communicate actionable insights.

Qualifications

• Vietnamese and English proficiency for direct communication with Vietnam-based clients and regional stakeholders.
• At least five years of relevant experience in performance marketing, direct-response advertising, client solutions, account management, or a related field.
• Strong knowledge of performance marketing campaigns and digital advertising technologies.
• Strong client management, communication, analytical, and problem-solving skills.
• Ability to work independently, remain resourceful, and collaborate effectively across multiple teams.
• Willingness to travel regularly to Vietnam.

Responsibilities

• Serve as a primary point of contact for advertisers and performance marketing stakeholders.
• Develop and execute client strategies that support measurable business and advertising outcomes.
• Understand clients' commercial objectives and provide tailored campaign recommendations.
• Navigate the technical details of performance marketing campaigns with accuracy and close attention to detail.
• Monitor campaign performance, identify opportunities, and communicate actionable insights to clients.
• Troubleshoot campaign and platform-related issues in partnership with internal support teams.
• Manage high-value processes effectively in a fast-paced and high-pressure environment.
• Collaborate with cross-functional teams to ensure seamless delivery of client solutions.
• Maintain a high standard of client service while following relevant policies and procedures.

Skills

Vietnamese

English

Client management

Communication

Analytical

Problem-solving

Travel readiness

Job description

ALLEGIS GROUP SINGAPORE PRIVATE LIMITED in Singapore is seeking an experienced Client Solutions Manager to support advertisers in Vietnam, including cross-border campaigns. You will serve as a strategic partner to performance marketing teams, helping clients improve outcomes and resolve issues.

You will develop tailored campaign recommendations, navigate technical details, monitor performance, and communicate actionable insights.