AI Chatbot Product Manager Intern: Shape Conversational AI

SHOPEE SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 13,000 - 27,000; Full time

Job summary

Shopee Singapore Private Limited is seeking an intern for its Product Management team, focused on building an AI assistant for Southeast Asia and beyond. You will own feature work from framing problems to launch and post-launch analysis, collaborating with design, engineering, and algorithm teams to push model capability forward.

You will research user communication, design multi-scenario interactions, and assist in strategy execution, including prompt engineering, and data-driven iteration

Qualifications

• Pursuing a Bachelor's or Master's in CS/IS/Analytics or related field.
• Ability to translate user experience problems into an LLM product solution or skill design.
• Clear structured thinking and comfort with systems abstraction.
• Strong communication and coordination across algorithm, engineering, and research partners.
• Genuine enthusiasm for AI with knowledge of large model technology.
• Full-time interns preferred; Part-time interns who can commit at least 3 days a week are welcome to apply.

Responsibilities

• Research how AI products communicate with users and help build a long-term model of user context and preference.
• Investigate and ship interaction improvements across QA responses, task handling, and engagement mechanics.
• Work hands-on with interaction strategy design, prompt engineering, and skills definition and optimization.
• Support chatbot features end to end: framing problems, sizing impact, prioritization, system design, launch, and iteration.
• Contribute to iterating chatbot evaluation standards with cross-team collaboration to improve user satisfaction.
• Analyze competitive landscape and turn findings into product proposals for positioning decisions.
• Collaborate with design, engineering, and algorithm teams to advance model capabilities through strategy iteration.

Skills

Structured thinking

Systems abstraction

Strong communication

Coordination

AI enthusiasm

SQL

Product analytics

Education

CS/IS/Analytics degree

Job description

Shopee Singapore Private Limited is seeking an intern for its Product Management team, focused on building an AI assistant for Southeast Asia and beyond. You will own feature work from framing problems to launch and post-launch analysis, collaborating with design, engineering, and algorithm teams to push model capability forward.

You will research user communication, design multi-scenario interactions, and assist in strategy execution, including prompt engineering, and data-driven iteration