Agency Desk Lead, Credit Administration

CIMB Singapore; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

CIMB Singapore is seeking a detail-oriented credit administration professional to support loan and credit processing for borrowers and lenders, ensuring timely compliance with Facility Agreements and supervising collateral revaluations.

You will drive process improvements across operations, people, and systems, and assist in risk management, audits, and regulatory reporting, while maintaining a high standard of accuracy and service.

Qualifications

• Minimally, a Diploma/Degree holder.
• Good communication skills.
• Meticulous with an eye for detail.
• A good team player.
• Knowledge of loan processing and credit facilities is advantageous.
• Experience with banking systems such as SIBS.

Responsibilities

• Provide loan/credit processing support to borrowers and lenders.
• Attend to covenant and conditions and ensure compliance with Facility Agreements.
• Oversee release of collaterals/discharge of security on redemption.
• Monitor loan rollovers, repayments, and fee income.
• Ensure regulatory reporting is timely and accurate.
• Support audit confirmations and regulatory inquiries.

Skills

Good communication

Meticulous/detail oriented

Team player

Education

Diploma or Degree

Tools

SIBS

Job description

• Ensure effective processing of transactions to meet borrower and lenders’ requirements within compromising controls
• Initiate continuous improvements across all the key functions within the Unit in terms of processes, people & systems

Responsibilities

JOB DESCRIPTION

Strategy and Planning

• Ensure effective processing of transactions to meet borrower and lenders’ requirements within compromising controls
• Initiate continuous improvements across all the key functions within the Unit in terms of processes, people & systems

Business Performance and Management

• Providing loan/credit processing support to borrowers and lenders
• Work closely with borrower and lenders to ensure timely compliance of credit facilities in accordance to the Facility Agreement including supervision of revaluation of collaterals, shares & deposits and covenant compliance
• Ensure proper release of collaterals/discharge of security in the event of redemption
• To ensure the process in place for tracking and monitoring loan rollover, repayment, fee income & perform loan & fee collection as scheduled
• To track and monitor timely submission of covenant and conditions subsequent, where applicable
• Ensure loan processing is executed in compliance with local regulatory requirement and internal policies
• Ensure day-to-day processing is achieved within Service Level Agreement and KPIs
• Safekeeping of facility and security agreements / documents for the loan syndication
• Clear AML-Norkom hits for incoming SWIFT messages pertaining to transactions involving the bank as Facility or Security Agent
• Attend to request from borrowers’ auditors for audit confirmation
• To assist the Head of Credit Admin Dept. in the followings:
• Initiate continuous improvements across all key areas of operations management, people, processes and systems, controls etc.
• Review of the team’s processes so as to ensure that the process steps are stream-lined & controls are in place to mitigate the risk areas
• Build, maintain and enhance the service oriented culture and excellence of the department; and
• Oversight of the risk and credit administration – ensure regulations, policies and procedures are adhered to
• Any other ad-hoc tasks and when assigned

Reporting & Management Information Analytics

• To deliver timely and accurate regulatory reporting or contribution to regulatory reporting

System Enhancements

• Identify system enhancement and work process improvement

People Management

• To ensure that the Agency team operate with the rest of the CAD teams in a cohesive and integrated manner
• To implement a training framework to upskill the teams to handle business requirements and new developments

Regulatory Compliance

• To ensure the following:
• No breach in Banking Secrecy, PDPA, FATCA etc.
• Timely and accurate reporting to regulators

Requirements

• Minimally, a Diploma/Degree holder
• Good knowledge on Loans (Bilateral & Syndication)
• Knowledge in the functionalities of SIBS
• Good communication skills
• Meticulous & with an eye for detail
• A good team player