Aesthetic Clinic Launch & Ops Manager

SEVEN Retail Group; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Seven Retail is seeking an Aesthetic Clinic Manager for our Singapore clinic. You will lead the launch of a medical facility, oversee regulatory approvals, procurement, IT, and staff recruitment to deliver a compliant clinic and then manage ongoing operations.

You will hire and train front desk staff, collaborate with doctors and management to optimize workflow, patient experience, and service delivery, and ensure MOH/HCSA and PDPA compliance before launch and in daily practice.

Qualifications

• 2–3 years in skin/dermatology or aesthetic clinic operations.
• Experience launching a new medical/aesthetic clinic is an advantage.
• Strong communication and interpersonal skills.
• Organized, meticulous, detail-oriented, and able to multitask.
• Comfortable working closely with doctors and management.

Responsibilities

• Manage the launch phase of a medical facility by overseeing regulatory approvals, facility procurement, IT, and staff recruitment to deliver a fully compliant clinic and then taking ownership of ongoing daily clinic operations and performance.
• Hire, supervising, training, and scheduling front desk staff and clinic assistants.
• Work closely with doctors and management to improve clinic workflow, patient experience and service delivery.
• Take ownership of assigned responsibilities and ensure outstanding matters are followed through.
• Drive the clinic’s licensing and accreditation by ensuring facility layouts, SOPs, and medical equipment meet MOH and HCSA regulatory requirements prior to launch.
• Ensure strict adherence to MOH standards, HCSA regulations, and PDPA (data privacy).

Job description

Seven Retail is seeking an Aesthetic Clinic Manager for our Singapore clinic. You will lead the launch of a medical facility, oversee regulatory approvals, procurement, IT, and staff recruitment to deliver a compliant clinic and then manage ongoing operations.

You will hire and train front desk staff, collaborate with doctors and management to optimize workflow, patient experience, and service delivery, and ensure MOH/HCSA and PDPA compliance before launch and in daily practice.