Administrative Assistant / Officer

Knight Frank Services Company Limited; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

Knight Frank Property & Facilities Management is seeking an Administrative Assistant/Officer in Singapore to support owners, tenants, and teams. You will manage onboarding, coordinate service requests, and maintain organized records to ensure smooth operations.

The role emphasizes strong communication, detail orientation, and proficiency with Microsoft Office. Prior experience in property or facilities management will be an advantage.

Qualifications

• Minimum of O Level or equivalent qualifications.
• Strong communication and interpersonal skills are essential.
• Detail-oriented with good organizational abilities.
• Proficiency in Microsoft Office and comfort with using tech tools.
• Experience in property, facilities management, hospitality, tourism, or hotel sectors is a plus.

Responsibilities

• Be the first point of contact for owners and tenants, handling inquiries professionally.
• Assist onboarding of new owners/tenants (cards, keys, parking) and coordinate move-in/logistics.
• Coordinate on-site inspections for technicians and property staff to address service requests.
• Manage petty cash vouchers, bookings, and maintain filing and inventory records.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Microsoft Office

Property/facilities experience

Education

O Level or equivalent

Tools

Microsoft Office

Job description

Who are we

At Knight Frank, we work responsibly in partnership to enhance people's lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.

A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.

About The Role

As an Administrative Assistant/ Officer at Knight Frank Property & Facilities Management, you'll be the key person in supporting both owners/ tenants and team. Report to the Site Head, you will facilitate the onboarding of new owners/ tenants, coordinate service requests and maintain an organized filing system. This position is ideal for a proactive individual with excellent interpersonal skills.

What You Will Be Doing

• Owners/ Tenants Support: Act as the first point of contact for owners and tenants, answering phone calls, handling enquiries and complaints with professionalism.
• Onboarding New Owners/ Tenants: Assist new owners and tenants in the application process for card access, keys, season parking and manage move-in/move-out logistics to ensure a seamless transition into their new homes.
• Service Coordination: Coordinate on-site inspections for Technician and Property Executive to promptly address residents' service requests.
• Administrative Excellence: Manage petty cash vouchers and facility bookings. Provide administrative support by compiling weekly and monthly submissions for HQ Accounts. Establish and maintain an efficient filing system to streamline documentation and operations. Keep an accurate inventory of office stationery and track equipment maintenance records.

What We're Looking For Someone Who's

• Strong communication and interpersonal skills.
• Positive attitude with a can-do mindset.
• Detail-oriented.
• Proficient in Microsoft Office and comfortable using technology to streamline property management tasks.
• Candidates from property/ facilities management, service industry or Hospitality, Tourism, or Hotel Management will have an added advantage.
• Minimum of 'O' Level or equivalent qualifications.

Competitive salary

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.