Administration Executive

BGC GROUP PTE. LTD.; Singapore; On-site; SGD 27,900 - 33,480; Full time

Job summary

BGC Group Pte Ltd in Singapore is hiring an Administration Executive on a 6-month contract to support customer enquiries, event coordination, and the smooth execution of training programmes.

You should have a minimum Diploma, at least 1 year of admin or event coordination experience, and strong Microsoft Office skills. The role offers a salary of SGD 2,500 to SGD 3,000 per month and standard office hours.

Qualifications

• Minimum Diploma holder.
• At least 1 year of administrative support, programme coordination, or event management experience.
• Strong customer service orientation with excellent interpersonal, verbal, and written communication skills.
• Proficient in Microsoft Office applications, particularly Word and Excel.
• Able to manage multiple tasks, prioritise effectively, and work in a fast-paced environment.

Responsibilities

• Deliver administrative, customer service, and logistical support for training programmes, assessments, and events to ensure smooth daily operations.
• Respond promptly to enquiries from learners and organisations through phone, email, and walk-in channels while maintaining a high standard of service.
• Coordinate and administer course registrations, guiding learners through the enrolment process and providing ongoing support where required.
• Partner with Programme Managers to organise and facilitate the successful delivery of assigned training programmes and related activities.
• Manage administrative processes such as payment tracking, invoice follow-ups, refunds, appeals, and waiver applications.
• Support the day-to-day operations of classes and programmes, while assisting with other operational or administrative duties as needed.

Skills

MS Office proficiency

Customer service

Communication skills

Administrative coordination

Education

Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Administration Executive ($2500- $3000/Month | 6-Months Contract)

We're hiring an Administration Executive to support customer enquiries, event coordination, and smooth execution of training programmes. If you have experience in customer service, event support, and administrative coordination, this role could be a good fit for you.

Nearest MRT: Redhill
Working Hours: Mon – Thurs: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Salary: $2500 - $3000/Month

What You'll Be Doing:

• Deliver administrative, customer service, and logistical support for training programmes, assessments, and events to ensure smooth daily operations.
• Respond promptly to enquiries from learners and organisations through phone, email, and walk-in channels while maintaining a high standard of service.
• Coordinate and administer course registrations, guiding learners through the enrolment process and providing ongoing support where required.
• Partner with Programme Managers to organise and facilitate the successful delivery of assigned training programmes and related activities.
• Manage administrative processes such as payment tracking, invoice follow-ups, refunds, appeals, and waiver applications.
• Support the day-to-day operations of classes and programmes, while assisting with other operational or administrative duties as needed.

Requirements:

• Minimum Diploma holder.
• At least 1 year of experience in administrative support, programme coordination, or event management.
• Strong customer service orientation with excellent interpersonal, verbal, and written communication skills.
• Proficient in Microsoft Office applications, particularly Microsoft Word and Excel.
• Able to manage multiple tasks, prioritise effectively, and work in a well-organised manner in a fast-paced environment.

We regret to inform that only shortlisted candidates will be informed.

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Olga Vallentine Sebastian
BGC Group Pte Ltd (Outsourcing)
EA: 05C3053