Admin Executive - Expression of Interest

Cushman & Wakefield; Singapore; On-site; SGD 30,000 - 48,000; Full time

Job summary

Cushman & Wakefield, a leading global real estate services firm, is seeking an Admin Executive to support facilities management operations in Singapore. The role involves managing work orders, service records, maintenance data, billing and quotations, and delivering high-quality customer service.

Ideal candidates have at least 2 years of administrative experience, experience with billing and client coordination, and familiarity with CMMS/FM systems such as Maintegra or FIMS.

Qualifications

• Minimum 2 years of administrative experience, preferably in Facilities Management or related fields.
• Experience in handling billing, quotations, customer service, and operational administration.
• Knowledge of Maintegra, FIMS, ESS, or similar CMMS/FM systems is an advantage.

Responsibilities

• Manage and maintain work orders, service records, and maintenance data.
• Prepare, process, and track ad hoc quotations; coordinate with operations, vendors, and clients.
• Handle ESS billing administration, verify completed works, process invoices, and resolve billing issues.
• Serve as primary contact for customer feedback and escalations; coordinate with stakeholders for prompt resolution.
• Provide documentation management, reporting, audit support, and meeting assistance.

Skills

Billing

Customer service

Operations coordination

CMMS/FM systems

Tools

Maintegra

FIMS

ESS

Job description

Job Title

Admin Executive - Expression of Interest

Job Description Summary

Manage and maintain work orders, service records, maintenance data, billing, quotation, and customer service.

Job Description About the Role:

Manage and maintain work orders, service records, and maintenance data within Maintegra and FIMS systems, ensuring accuracy and SLA compliance. Prepare, process, and track ad hoc quotations, coordinating with operations teams, vendors, and clients to ensure timely submission and approval. Handle ESS billing administration, including verification of completed works, billing submissions, invoice processing, and resolving billing-related issues. Serve as the primary point of contact for customer feedback and escalations, coordinating with relevant stakeholders to ensure prompt resolution and service recovery. Provide operational and administrative support through documentation management, reporting, audit coordination, meeting support, and other duties assigned by management.

About You:

Minimum 2 years of administrative experience, preferably in Facilities Management, Building Maintenance, Property Management, or Engineering Services. Experience in handling billing, quotations, customer service, and operational administration. Knowledge of Maintegra, FIMS, ESS, or similar CMMS/FM systems will be an advantage.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from; Being part of a growing global company; Career development and a promote from within culture; An organisation committed to Diversity and Inclusion We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program. We have a vision of the future, where people simply belong. That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: "Cushman & Wakefield"

About Cushman & Wakefield

Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award-winning culture. For additional information, visit www.cushmanwakefield.com