ACMV Project Manager

PTECH INTEGRATED PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

PTECH INTEGRATED PTE. LTD. in Singapore is seeking a capable Operations Lead to oversee ACMV service tasks, drive service quality, and ensure timely completion while upholding safety standards.

You will lead a high-performing team, plan training, monitor performance, manage site operations, and respond to emergencies outside hours to maintain service continuity.

Qualifications

• Minimum 5 years of experience managing ACMV works.
• Singapore Class 3 Driver's License.
• Proficient in Microsoft Office and AutoCAD.
• Work at Height Certificate for Assessor/Manager roles.

Responsibilities

• Drive consumer satisfaction by managing service quality and resolving client enquiries and feedback effectively
• Develop and lead a high-performing team by planning and delivering staff training programs and conducting daily team meetings for performance review and development
• Manage operations to ensure fault, repair, installation, maintenance, and emergency work are completed within timelines and meet quality standards
• Assess site-specific operational challenges and implement solutions to resolve conflicts and improve team performance
• Enforce adherence to customer guidelines, safety standards, and house rules across all site activities
• Conduct site visits to monitor technician performance, job progress, inventory levels, and customer satisfaction
• Respond promptly to emergency calls outside working hours to maintain service continuity
• Execute any other ad-hoc assignments as directed by management

Skills

Team leadership

Operations management

Customer service

Tools

Microsoft Office

AutoCAD

Job description

Company Overview

PTECH INTEGRATED is a Singapore-based provider of air-conditioning and electrical services since 2013, with over 30 years of industry experience. We deliver design, installation, maintenance, and repair services, certified for occupational health and safety (ISO 45001: 2018) and bizSAFE Level STAR.

Job Summary

Lead operations and staff development to ensure consumer satisfaction and timely completion of ACMV service tasks, while maintaining safety and quality standards.

Responsibilities

• Drive consumer satisfaction by managing service quality and resolving client enquiries and feedback effectively
• Develop and lead a high-performing team by planning and delivering staff training programs and conducting daily team meetings for performance review and development
• Manage operations to ensure fault, repair, installation, maintenance, and emergency work are completed within timelines and meet quality standards
• Assess site-specific operational challenges and implement solutions to resolve conflicts and improve team performance
• Enforce adherence to customer guidelines, safety standards, and house rules across all site activities
• Conduct site visits to monitor technician performance, job progress, inventory levels, and customer satisfaction
• Respond promptly to emergency calls outside working hours to maintain service continuity
• Execute any other ad-hoc assignments as directed by management

Required competencies and certifications

• Minimum 5 years of experience managing ACMV works
• Possess a Singapore Class 3 Driver's License
• Proficient in Microsoft Office and AutoCAD software applications
• Hold a valid Work at Height Certificate for Assessor/Manager roles