Accounts Receivable Manager

MSC Mediterranean Shipping Company; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

MSC Mediterranean Shipping Company is seeking a Manager, Accounts Receivables in Singapore. You will lead the AR team, oversee invoicing, collections, credit controls, and dispute resolution, while ensuring compliance with IFRS/SFRS and strong controls within MSC's global network.

The role offers exposure to process improvements, cross-functional collaboration, and career development in a global shipping organization. Previous AR leadership experience and SAP proficiency are essential.

Qualifications

• 6–8 years of relevant experience with supervisory/leadership exposure
• Degree in Accountancy or related discipline advantageous
• Strong knowledge of IFRS/SFRS accounting standards and AR processes
• Proficient in SAP and MS Office applications
• Excellent communication and stakeholder management skills with cross-functional collaboration

Responsibilities

• Lead and manage AR team, ensuring timely invoicing, collections, and dispute resolution
• Monitor collections, record in SAP, and drive cash flow
• Assess creditworthiness and set appropriate limits and terms
• Prepare weekly collection forecasts and AR aging reports
• Collaborate with internal/external auditors and maintain SAP master data
• Provide backup support to Senior Manager and team during absences

Skills

Leadership

Stakeholder management

SAP

IFRS/SFRS

MS Office

Communication

Education

Degree in Accountancy

Tools

SAP Financials

Microsoft Excel

Job description

You will embark on an exciting journey with excellent career development opportunities in a global

organization. As a Manager, Accounts Receivables, you will lead the Accounts Receivable team in

managing billing, collections, credit control, and dispute resolution activities. This role offers valuable

exposure to financial operations, stakeholder management, process improvement initiatives, and

cross-functional collaboration within MSC's global network, while providing opportunities to

contribute to business performance and operational excellence.

Key Responsibilities

• Manage and maintain timely correspondence with customers, ports, agencies, ARO, and MSC Geneva, ensuring queries, issues, and disputes are resolved efficiently and professionally.
• Ensure invoices, including recoveries from ship owners and third parties, are accurately raised and processed within established timelines.
• Monitor and drive timely collection of customer outstanding balances, ensuring all collections are accurately recorded in SAP.
• Oversee and ensure the accurate and timely processing of customer refunds.
• Assess the creditworthiness of new customers and recommend appropriate credit limits and payment terms.
• Conduct annual customer credit assessments to support effective credit risk management.
• Maintain accurate customer master data in SAP, including updates to customer details, credit limits, and payment terms.
• Review and validate all adjustment and reversal entries, ensuring they are properly authorised and supported by relevant documentation.
• Collaborate closely with cross-functional teams to ensure compliance with internal controls and
• Perform additional duties as assigned, including providing backup support to the Senior Manager, Finance and other Accounts Receivable team members during periods of absence.
• Drive timely collection of customer outstanding balances to support healthy cash flow management.
• Ensure all collections are accurately and promptly recorded in SAP.
• Prepare and maintain accurate weekly collection forecasts to support cash flow planning and reporting.
• Regularly review customer credit limits and proactively coordinate temporary credit limit increases where business needs arise.
• Ensure annual customer credit reviews are completed in a timely and comprehensive manner.
• Prepare and submit the monthly FTRA (Accounts Receivable Ageing Report) accurately and within reporting deadlines.
• Prepare and submit monthly Agency KPI reports, ensuring accuracy and timely delivery to management.
• Reconcile the Elsewhere Freight Collection Suspense Account on a monthly basis.
• Perform monthly reconciliation of local income against total Bills of Lading (BL) and Delivery Orders (DOs).
• Partner with internal and external auditors to address audit findings and ensure timely resolution of any identified issues.

Systems & Process Improvement

• Work collaboratively with internal stakeholders to identify, recommend, and implement process improvement initiatives that enhance operational effectiveness.
• Identify system and process gaps, drive standardisation efforts, raise enhancement requests, and follow through with system support teams to ensure successful implementation and closure.
• Lead, coach, and develop team members to achieve departmental objectives and ensure key performance indicators (KPIs) are consistently met.
• Establish and monitor performance metrics that drive both individual accountability and overall team success.
• Serve as a mentor and subject matter expert, providing technical accounting and financial guidance to team members.
• Promote a culture of continuous learning and professional development within the team.
• Continuously review team structure, workflows, and resource allocation to improve efficiency and effectiveness.
• Identify opportunities for operational enhancement and implement robust accounting controls, best practices, and process improvements to strengthen overall financial operations.
• Stay current with global MSC Standard Operating Procedures (SOPs), company policies, applicable IFRS Accounting Standards, and GST compliance requirements.
• Communicate and guide the team on regulatory updates and changes to Company and MSC policies to ensure ongoing compliance.
• Support the Senior Finance Manager and CFO in strategic initiatives, transformation projects, and other business requirements as needed.

Who We Are Looking For

• Minimum 6 to 8 years of relevant industry experience including 3 years of supervisory or
• Candidates with a Degree in Accountancy or a related discipline will have an added advantage.
• Good knowledge of IFRS and SFRS accounting standards, with strong understanding of Accounts Receivable processes and financial controls.
• Proficient in Microsoft Office applications and experienced in the use of SAP financial systems.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively across functions and with external parties.
• Strong analytical, problem-solving, and organisational skills, with a keen eye for detail and ability
• Demonstrated leadership capabilities with the ability to coach, develop, and motivate teams to achieve business objectives.
• Self-motivated, adaptable, and able to thrive in a fast-paced environment while maintaining high standards of integrity and professionalism.