Account Manager - FSI

Hewlett Packard Enterprise; Singapore; Hybrid; SGD 100,000 - 140,000; Full time

Job summary

Hewlett Packard Enterprise is seeking an Account Manager for Financial Services in Singapore. The role combines account leadership with cross-functional collaboration to align IT and business priorities with HPE's portfolio.

You will manage a portfolio of Global FS customers and top local accounts in APJ, build relationships with decision makers, and drive growth through coordinated deal teams. This position is designed as hybrid work, requiring an average of two days per week in an HPE office,

Qualifications

• University or Bachelor's Degree preferred, or equivalent experience.
• Typically 2–5+ years pre-sales/sales experience.
• Broad intermediate technical knowledge of Networking, Storage, AI, Cloud, Compute & Software.
• Experience in IT industry preferred.
• Experience in Financial Services preferred.

Responsibilities

• Develops a connection between the customer's business priorities and the plan to support those with HPE's portfolio, leveraging internal resources and support.
• Builds and executes a basic plan to drive growth and profitability, based on an intermediate-level understanding of the differentiation of higher value products and services.
• Engages with the customer to identify opportunities, translates business challenges into IT opportunities, and drives deals to closure with a cross-functional team including partners.
• Develops and maintains a professional network within the customer and defines a basic engagement model.
• Develops a basic overview of the partner landscape and updates the partner strategy for the account.
• Maintains knowledge of IT and HPE's portfolio and explains industry trends relevant to the account.
• Maintains governance with extended account team members and provides feedback as needed.
• Utilizes HPE tools and processes for customer advocacy at an intermediate level.
• Builds and executes basic account business plans for defined accounts, aligned with fiscal-year goals.

Skills

Drives Results

Strategic Planning

Sales Execution

Continuous Learning

IT Industry Acumen

Education

Bachelor's Degree or equivalent

Job description

Account Manager - FSI

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Job Family Definition

Manages 3 Global Financial Services customers plus our top local customers in APJ. Understands the customer's IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPE's strategy. Drives business performance for all HPE BUs and manages the portfolio mix to optimize profitability of the account. Accountable for pipeline building; accountable for and supportive in deal closing and orchestrating the deal team. Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business. Develops and engages with the extended partner ecosystem to maximize HPE's presence in the account. Constantly develops information technology industry knowledge to position HPE's portfolio in the accounts. Orchestrates, engages, guides and provides feedback to the extended account team members. Acts as customer's advocate inside HPE. Plans for accounts to deliver results through the financial year and beyond.

Management Level Definition

Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Responsibilities

• Develops a connection between the customer's business priorities and the plan to support those with HPE's portfolio, leveraging internal resources and support. Influences the customer's decision makers through describing the value of HPE's solutions and their relevance to the customer's priorities.


• Builds and executes a basic plan to drive growth and profitability, based on an intermediate-level understanding of the differentiation of higher value products and services. Leverages HPE programs and tools (e.g. Executive Sponsors, BU deal support, and supply chain programs) to improve business performance.


• Engages with the customer to identify opportunities. Translates customers' business challenges and goals into IT opportunities. Identifies and develops opportunities for short and mid-term success. Accountable for deal closure. Drives deals to closure through a multi-disciplinary team, including partners.


• Develops and maintains an ad hoc professional network within the customer. Articulates the customer's decision making process and defines a basic engagement model.


• Develops a basic overview of the partner landscape in relation to the account. Works with the HPE Partner Business Managers to assess and update the partner strategy for the account.


• Develops and updates knowledge of information technology and HPE's portfolio. Articulates relevant modern trends in IT.


• Maintains tactical relationships and runs a simple governance with extended account team members. Provides feedback when requested.


• Utilizes HPE tools and processes for intermediate-level customer advocacy.


• Builds and executes basic account business plans for defined accounts, focused on tactical plans within the fiscal year. Shares and aligns the plan with relevant account stakeholders.

Education and Experience

• University or Bachelor's Degree preferred, or equivalent experience. Engineering or technology education is a plus.


• Typically 2-5+ years pre-sales/ sales experience.


• Broad intermediate technical knowledge and an understanding of Networking, Storage, AI, Cloud, Compute & Software


• Experience in IT industry preferred. Experience working within IT department and/or within customers is a plus.


• Experience in Financial Services preferred.

Knowledge and Skills

• Drives Results: Shows strong will to win, is persistent in face of obstacles and has a clear results orientation.


• Strategic Planning: Possesses sales planning skills.


• Sales Execution: Able to deliver on short term sales engagements and objectives.


• Continuous Learning: Continuously and actively pursues own learning.


• IT Industry Acumen: