Account Manager (Client Relationships & Growth)

Mummys Market Pte Ltd; Singapore; On-site; SGD 60,000 - 110,000; Full time

Benefits offered by this job

Quarterly performance bonus

Job summary

Mummys Market Pte Ltd is seeking an Account Manager to manage and grow relationships with our brand partners in Singapore. The role focuses on retaining clients, growing accounts, and re-engaging past clients to drive renewals and new opportunities.

You’ll understand each client’s goals, tailor recommendations, and coordinate with marketing, operations and events to deliver on commitments across exhibitions, sponsorships and digital platforms.

Qualifications

• Experience in account management, B2B sales, partnerships, client servicing or a similar commercial role.
• Experience building client relationships and contributing to renewals, repeat business or account growth.
• Strong listening and questioning skills, with the ability to understand business needs before recommending solutions.
• Confidence presenting proposals, discussing budgets and handling commercial negotiations.
• Proactive approach to client relationships: you follow up, spot opportunities and address issues early.
• Good organisation and attention to detail, with the ability to manage multiple accounts and deadlines.
• Experience in exhibitions, events, advertising, media, FMCG or retail is an advantage.
• Work with a diverse range of brands and business decision-makers.
• Build lasting partnerships across exhibitions, events and digital platforms.
• Develop your consultative selling, negotiation and commercial account-management skills.
• See your contribution recognised through a quarterly performance bonus.

Responsibilities

• Own your client portfolio: Build strong relationships with assigned accounts and become a trusted point of contact.
• Understand each client’s business: Learn about their products, customers, commercial goals and challenges so your recommendations are relevant.
• Drive renewals and repeat business: Plan ahead, follow up consistently and secure participation in upcoming events and campaigns.
• Win back lapsed accounts: Reconnect with past exhibitors and clients, understand why they stopped participating and identify the right opportunities to bring them back.
• Grow existing accounts: Identify suitable opportunities for clients to expand their participation across our exhibitions, sponsorships, digital advertising and brand activations.
• Manage commercial conversations: Prepare proposals, negotiate within agreed guidelines and close renewals and account-growth opportunities.
• Address concerns early: Recognise when a client may not return, understand why and work with the team on a response.
• Coordinate client delivery: Work with marketing, operations and event teams to communicate requirements and deliver agreed commitments.
• Stay organised and accountable: Maintain accurate account records, renewal forecasts and follow-up plans while working towards targets.

Skills

Account management

B2B sales

Partnerships

Client servicing

Commercial negotiations

Job description

Do you enjoy building strong client relationships, understanding what makes a business successful and finding opportunities to help it grow?

Mummys Market is looking for an Account Manager to manage and grow relationships with our brand partners.

Your focus is clear: retain clients, grow accounts and re-engage past clients. You’ll understand each client’s goals, recommend relevant opportunities and give them good reasons to work with us again and again.

About Mummys Market

Mummys Market is an established parenting and family platform in Singapore, connecting brands with parents through exhibitions, events, digital channels and community engagement.

We work with brands across baby care, healthcare, education, FMCG and lifestyle, helping them reach families through exhibitions, sponsorships, digital advertising and brand activations.

What you’ll do

• Own your client portfolio: Build strong relationships with assigned accounts and become a trusted point of contact.
• Understand each client’s business: Learn about their products, customers, commercial goals and challenges so your recommendations are relevant.
• Drive renewals and repeat business: Plan ahead, follow up consistently and secure participation in upcoming events and campaigns.
• Win back lapsed accounts: Reconnect with past exhibitors and clients, understand why they stopped participating and identify the right opportunities to bring them back.
• Grow existing accounts: Identify suitable opportunities for clients to expand their participation across our exhibitions, sponsorships, digital advertising and brand activations.
• Manage commercial conversations: Prepare proposals, negotiate within agreed guidelines and close renewals and account-growth opportunities.
• Address concerns early: Recognise when a client may not return, understand why and work with the team on a response.
• Coordinate client delivery: Work with marketing, operations and event teams to communicate requirements and deliver agreed commitments.
• Stay organised and accountable: Maintain accurate account records, renewal forecasts and follow-up plans while working towards targets.

What we’re looking for

• Experience in account management, B2B sales, partnerships, client servicing or a similar commercial role.
• Experience building client relationships and contributing to renewals, repeat business or account growth.
• Strong listening and questioning skills, with the ability to understand business needs before recommending solutions.
• Confidence presenting proposals, discussing budgets and handling commercial negotiations.
• A proactive approach to client relationships: you follow up, spot opportunities and address issues early.
• Good organisation and attention to detail, with the ability to manage multiple accounts and deadlines.
• Experience in exhibitions, events, advertising, media, FMCG or retail is an advantage.
• Work with a diverse range of brands and business decision-makers.
• Build lasting partnerships across exhibitions, events and digital platforms.
• Develop your consultative selling, negotiation and commercial account-management skills.
• See your contribution recognised through a quarterly performance bonus.