Academic Quality & Student Experience Lead (PEI)

New Vantage International College Pte. Ltd.; Singapore; On-site; SGD 47,000 - 65,000; Full time

Job summary

New Vantage International College is seeking a Manager, Academic Quality & Student Experience to lead the quality assurance framework and support regulatory compliance within the Singapore PEI sector. The role oversees the Quality Management System (QMS), policies and procedures, and governance reporting across academic and administrative functions.

The successful candidate will have strong PEI sector experience and a solid understanding of EduTrust requirements, with a focus on enhancing the

Qualifications

• Bachelor’s degree or higher in Education, Business Administration, Quality Management, or related discipline.
• Prior working experience in a Singapore Private Education Institution (PEI) is essential.
• Strong knowledge of EduTrust requirements and quality assurance practices in the PEI sector.
• 3–5 years of relevant experience in quality assurance, academic administration, compliance, or related functions within the private education sector.

Responsibilities

• Manage and maintain the institution’s Quality Management System (QMS) in alignment with regulatory and sector requirements.
• Develop, review and implement institutional policies, procedures, and operational guidelines.
• Coordinate and conduct internal quality reviews and monitor compliance across academic and administrative functions.
• Prepare institutional documentation and reports required for governance and regulatory purposes.
• Maintain risk registers, track corrective actions, and support management review processes.
• Provide guidance to staff on quality assurance processes and regulatory requirements.
• Oversee policy frameworks relating to the student lifecycle, including admission compliance, orientation processes, student support services, and grievance management.

Skills

Quality assurance

Stakeholder management

EduTrust

Data analysis

Policy development

Education

Bachelor's degree in Education

Tools

Microsoft Word

Excel

PowerPoint

Job description

New Vantage International College is seeking a Manager, Academic Quality & Student Experience to lead the quality assurance framework and support regulatory compliance within the Singapore PEI sector. The role oversees the Quality Management System (QMS), policies and procedures, and governance reporting across academic and administrative functions.

The successful candidate will have strong PEI sector experience and a solid understanding of EduTrust requirements, with a focus on enhancing the