AB03 - Centre Manager | $3.5K–$4K | Multiple Locations

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 39,000 - 45,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a proactive Centre Manager in Singapore to oversee daily operations of our ed-tech program centers, ensuring smooth delivery of coding courses to students and alignment with our growth plans.

You will work closely with the founding team, manage customer onboarding, community events, and partnerships with parents, schools, and partners while maintaining CRM records and driving lead generation to grow the local footprint.

Qualifications

• Experience in onboarding customers and managing relationships with parents.
• Ability to drive lead generation and community events.
• Strong communication skills and project coordination.
• Familiarity with CRM systems and data entry.

Responsibilities

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives, events, and community activities
• Maintain customer relationships and act as parents’ advocate
• Plan lead generation events with partners and manage class payments
• Coordinate with teaching staff on student progress and parent follow-up
• Handle general administrative duties and CRM data management
• Maintain ongoing parent and community relationships

Skills

Customer onboarding

CRM management

Lead generation

Event planning

Customer success

Tools

CRM software

Job description

Centre Manager

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents