6 Months Contract Admin Support (HRIS) #HZTK

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a senior Clinical Operations professional to support OT Operations in Singapore. You will assist in daily resource planning, cross-functional coordination, and operational excellence across operating theatres.

The role emphasizes data analytics, dashboard maintenance, inventory governance, and future capacity expansion, with a focus on improving access to care and reducing bottlenecks.

Qualifications

• Bachelor's degree in any discipline; healthcare operations, analytics or project management experience preferred.
• Minimum of 10 years' experience, preferably in surgical services or perioperative workflows.

Responsibilities

• Support Deputy Director in day-to-day OT resource planning, coordination and monitoring.
• Coordinate multi-stakeholder planning to improve theatre utilisation and case flow.
• Maintain OT dashboard and senior management reports; translate insights into workplans.
• Support inventory governance with par levels, SOPs and storage optimisations.
• Track milestones for OT development, expansion, and service models.
• Promote process reviews, value-stream mapping and adoption of automation.

Skills

Data analytics

Project management

Stakeholder coordination

Process improvement

Capacity planning

Simulations

Education

Bachelor's degree

Job description

MAIN DUTIES AND RESPONSIBILITIES

Clinical Operations

• Support Deputy Director (OT Operations), with guidance from Head, Inpatient Operations, Executive Director (OT Services), Assistant Director (Nursing) and Senior Nurse Manager (OT Operations), in day-to-day OT resource planning, coordination and monitoring.
• Coordinate multi-stakeholder planning, discussion and follow-up - to improve theatre utilisation, case flow, on time starts, turnover and operational excellence across all OTs.
• Support OT efforts in various optimisation initiatives to improve access to care and surgical capacity.

Data Analytics and OT Optimisation

• Maintain OT dashboard and senior management reports, for key operational indicators.
• Translate dashboard insights into workplans, trackers, structured follow-up and timely escalation of issues requiring leadership attention, if necessary.
• Strong analytical skills, to support capacity planning, simulations and predictive analytics; collaborating with relevant teams and stakeholders, to move from retrospective reporting to proactive OT optimisation and decision support.

Inventory Governance and Transformation

• Support Deputy Director and Senior Nurse Manager (OT Operations) with improving inventory governance, including review of all SKU and par levels, alongside existing staff.
• Work with nursing, MMD and OT Ops staff to reorganise OT stores, streamline processes, convert appropriate non-stock items to stock, and strengthen SOPs and work instructions.
• Support smart inventory pilots and scale-up, and the use and adoption of relevant tools and technology, with the aim of improving stock accuracy, reducing wastage and expiry, and minimising case disruptions due to stock issues.

Future Capacity Expansion and Infrastructure Development

• Coordinate requirements and milestone tracking for major OT development workstreams, including Medical Tower, Hybrid OT, OT ramp-up initiatives, and future OT service models.
• Consolidate and align clinical and operational inputs across stakeholders for submissions to senior leadership, planning teams, Finance, HR and external agencies where required.
• Track dependencies, risks and key decisions to support timely completion of planning, readiness and implementation milestones for OT expansion, A&A works and infrastructure development.

Improvement and Innovation

• Conduct process reviews and value-stream mapping to identify systemic inefficiencies, bottlenecks and opportunities for redesign.
• Coordinate with surgical HODs, surgeons, anaesthetists, nursing and operations teams to co-design, test, implement, iterate, and improve OT flow and patient experience.
• Advocate and support the adoption of automation, digitisation, job redesign and relevant technologies to close operational gaps, improve productivity and enable sustainable workforce transformation.

JOB REQUIREMENTS

• A bachelor's degree in any discipline, with preference for candidates with experience in healthcare operations, process improvement, data analytics and/or project management.
• A minimum of 10 years' experience, preferably in surgical services, operating theatre operations, perioperative workflows, healthcare planning and/or service transformation.