5 days Customer Service Admin up to $3000 (Toa Payoh)

TALENT RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 31,000 - 33,000; Full time

Job summary

Talent Recruitment Pte Ltd is seeking a Customer Service Admin for a legal firm in Toa Payoh. The role handles calls, emails, WhatsApp inquiries, and coordinates appointments with lawyers, while ensuring client records are organized and confidential.

Working hours are 9am to 6pm, salary SGD 2,800 to 3,000, and the candidate should have a diploma in related fields and strong communication skills. The role also involves data entry, filing, and supporting the legal team with administrative duties.

Qualifications

• Diploma in Business Administration, Customer Service, Legal Studies or related field.
• Experience in customer service, administration or front-desk support preferred.
• Good communication and interpersonal skills.
• Basic computer skills, including Microsoft Office and email.
• Able to handle multiple tasks in a fast-paced environment.
• Willing to learn and handle confidential information responsibly.

Responsibilities

• Handle incoming calls, WhatsApp messages, emails and general enquiries from clients
• Assist clients with basic information and direct enquiries to the relevant legal team
• Schedule appointments and coordinate meetings between clients and lawyers
• Follow up with clients on required documents, appointments and case-related administrative matters
• Prepare, organize and maintain client records, documents and correspondence
• Perform data entry, filing, scanning and other general administrative duties
• Assist the legal team with administrative and customer service support when required
• Ensure client information and documents are handled with confidentiality
• Perform any other ad-hoc administrative duties assigned by the management

Skills

Communication

Interpersonal skills

Multitasking

Confidentiality

Adaptability

Education

Diploma in Business Administration

Diploma in Customer Service

Diploma in Legal Studies

Tools

Microsoft Office

Email

Job description

Customer Service Admin – Legal Firm

$2800 - $3000

Toa Payoh

9am - 6pm

Job Responsibilities:

• Handle incoming calls, WhatsApp messages, emails and general enquiries from clients
• Assist clients with basic information and direct enquiries to the relevant legal team
• Schedule appointments and coordinate meetings between clients and lawyers
• Follow up with clients on required documents, appointments and case-related administrative matters
• Prepare, organize and maintain client records, documents and correspondence
• Perform data entry, filing, scanning and other general administrative duties
• Assist the legal team with administrative and customer service support when required
• Ensure client information and documents are handled with confidentiality
• Perform any other ad-hoc administrative duties assigned by the management

Requirements:

• Minimum Diploma in Business Administration, Customer Service, Legal Studies or related field
• Previous experience in customer service, administration or front-desk support is preferred
• Good communication and interpersonal skills
• Basic computer skills, including Microsoft Office and email
• Able to handle multiple tasks and work in a fast-paced environment
• Willing to learn and handle confidential information responsibly

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: [e-mail]

Contact Number: 81688648