2027 Bloomberg Customer Support Representative Early Professional Program (Thai Speaker) – January 2027

Bloomberg L.P.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Bloomberg L.P. in Singapore is seeking an entry‑level Bloomberg Customer Support Representative as part of the Early Professional Program for January 2027. The role focuses on onboarding clients, license and login assistance, and hardware/software configuration, delivered via phone, email and Bloomberg IM.

You will join a global team of professionals supporting clients across languages, with an emphasis on Thai-speaking markets and strong emphasis on customer service and problem solving.

Qualifications

• Bachelor’s degree completed and ability to start January 2027.
• Fluent in written and spoken English and Thai.
• Interest in financial markets or technology.
• Experience in customer support or stakeholder engagement.
• Willingness to learn new technologies and adapt quickly.
• Ability to work in a fast-paced, global team.
• Excellent attention to detail and accuracy under pressure.

Responsibilities

• Assist with client onboarding, including software installation and setup.
• Handle license and login queries and hardware configuration.
• Provide support via phone, email, and Bloomberg IM.
• Educate clients on Bloomberg Terminal features and workflows.
• Collaborate with regional teams to resolve complex issues.

Skills

Fluency in English

Fluency in Thai

Customer service

Communication

Problem solving

Attention to detail

Multi-tasking

Willingness to learn

Education

Bachelor's degree

Tools

Bloomberg Terminal

Phone/Email/IM support

Job description

2027 Bloomberg Customer Support Representative Early Professional Program (Thai Speaker) – January 2027

Location

Singapore

Business Area

Technology Support

Ref #

10052178

Description & Requirements

The Company:

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-driven individuals, with a real passion for providing exceptional customer service in a fast‑paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that empowers our employees to thrive, contribute meaningfully, and be their best.

What’s The Role?

Are you passionate about creating an exceptional customer experience and excited by the opportunity to work at the intersection of finance and technology? If so, consider joining the Bloomberg Customer Support (BCS) team - a vital part of our User Support business. In this role, you’ll be supporting the world’s leading financial professionals by helping them gaining access to the Bloomberg’s powerful tools and data, enabling them to make critical decisions in real time.

As a Bloomberg Customer Support professional, you play a key role in two critical focus areas: to provide exceptional customer service to a broad range of clients, and ensure fast and effective management of various client workflows and Bloomberg terminal‑related hardware/software issues.

You will be responsible for supporting client onboarding by handling the installation and setup of Bloomberg software, managing license and login‑related queries, and configuration of proprietary hardware (such as biometric authentication device and keyboards), as well as other technical and login support for our mobile and desktop applications. Support is delivered over the phone, email and via Bloomberg Instant Messaging. You’ll also proactively reach out to clients to assist with license activation, hardware setup, and software configuration, ensuring timely, secure, and seamless access to our products. In addition, you will collaborate with internal teams across functions and regions to resolve complex issues, while maintaining effective communication and ensuring consistent adherence to company standard.

Secondly, you will connect with our clients, including CEOs and executive managers, who rely on proprietary data and insights, by providing technical training on the Bloomberg Terminal and connecting them to relevant internal teams based on the Bloomberg products and platforms they use. You will be part of a global team of over 500 professionals, collectively supporting clients in more than 15 languages. It’s a unique opportunity to contribute to the success of global market participants while building your own expertise in a dynamic, fast‑paced environment.

Who you are:

You come to work with a purpose, understanding the fast paced environment our clients operate in. You are curious, passionate about client service and excellence, and take pride in delivering meaningful support. You thrive in a collaborative environment where clients count on you every day, and where you challenge and support your colleagues to innovate, grow and consistently deliver outstanding service possible.

What's in it for you?

We provide all new hires with an 8‑week training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop learning...we'll invest in your career, and coupled with our unrivaled approach to career development and help you expand your skills and opportunities in this role through project involvements. As a Bloomberg Customer Support Representative, you will have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

This is an entry level role where you'll need to have:

• A minimum of a Bachelor’s degree and the ability to start full time work in January 2027

• Up to 3 years of full‑time work experience

• Fluency in written and spoken English and Thai, as this role supports Bloomberg clients and business communications in Thai‑speaking markets.

• A passion for delivering outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)

• Demonstrated interest in financial markets or technology, with the aspiration to grow in financial/fintech services industry (example: degree major, work/internships or extracurricular activities)

• Exposure to customer support or stakeholder engagement of various profiles through school, work/internships or extracurricular activities

• Willingness to learn new technologies and ability to retain and apply new information

• Excellent attention to detail, with an aptitude for working quickly and accurately under pressure

• Effective multi-tasking and problem solving skills, with the ability to work independently and as part of a larger global team

• An interest in progressing a career within Bloomberg

We’d love to see:

• Curiosity to identify, research, and resolve customer technology, software and hardware issues

• Awareness of data management, privacy and information security

• Aptitude to work within highly connected and software-based systems

You’ll need to be able to:

• Occasionally work weekends or on a bank holiday (weekday off in lieu)

If this sounds like you:

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full‑time in Singapore for this role, who do not require Bloomberg to sponsor their work authorisation.

Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email [e-mail]