1210 Student Support Officer/Bedok Reservoir

MAXHUNT RESOURCE PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Damai Secondary School in Singapore invites applications for a Discipline Support role. The contract runs from 1 January 2027 to 31 October 2027, with hours 7:30am–5:00pm on weekdays and occasional extended hours on detention days.

The successful candidate will handle daily discipline matters, conduct walkabouts, investigate cases, mentor students, monitor progress, and maintain records using Word/Excel, while upholding safety, confidentiality and data protection.

Qualifications

• Relevant qualifications or certifications in Youth Work or related fields are preferred.
• At least 1 year of experience in discipline management, case management or behaviour support involving youths.
• Good communication and interpersonal skills with students and adults.
• Able to guide and mentor students with disciplinary or behavioural issues.
• Experience with restorative practices or behaviour management is an advantage.
• Emotionally resilient and able to handle challenging situations professionally.
• Able to work effectively with students and parents from diverse backgrounds.

Responsibilities

• Support daily student discipline matters, including latecomers, detention and suspension.
• Conduct school compound walkabouts and monitor student behaviour.
• Investigate disciplinary cases and follow up with students and parents.
• Guide and mentor students with disciplinary or behavioural issues.
• Monitor students’ progress and provide appropriate follow-up.
• Maintain records, incident reports and case documentation using Microsoft Office (Word/Excel).
• Follow school procedures on student safety, confidentiality and data protection.
• Perform other student management or school duties as assigned.

Skills

Youth work

Discipline management

Communication

Mentoring

Education

Youth Work related qualification

Job description

Name of Authority: Damai Secondary School

Contract Period: From 1 January 2027 to 31 October 2027.

Personnel to be deployed at the following hours:

• Monday to Friday: 7:30am – 5:00pm
• On 2 designated detention days, working hours will be extended until 6:00pm.
• Detention days are tentatively scheduled on Tuesdays and Wednesdays, subject to the school’s confirmation.
• No work on weekends, public holidays, June, November and December
• Working hours may vary depending on the school’s requirements

Requirements:

The Personnel shall minimally have the following qualifications, skills and experience:

• Relevant qualifications or certifications in Youth Work or related fields are preferred.
• At least 1 year of experience in discipline management, case management or behaviour support involving youths.
• Good communication and interpersonal skills with students and adults.
• Able to guide and mentor students with disciplinary or behavioural issues.
• Experience with restorative practices or behaviour management is an advantage.
• Emotionally resilient and able to handle challenging situations professionally.
• Able to work effectively with students and parents from diverse backgrounds.

Job Scopes：

The Services required are set out as follows:

• Support daily student discipline matters, including latecomers, detention and suspension.
• Conduct school compound walkabouts and monitor student behaviour.
• Investigate disciplinary cases and follow up with students and parents.
• Guide and mentor students with disciplinary or behavioural issues.
• Monitor students’ progress and provide appropriate follow-up.
• Maintain records, incident reports and case documentation using Microsoft Office (Word/Excel).
• Follow school procedures on student safety, confidentiality and data protection.
• Perform other student management or school duties as assigned.