2810 Discipline Support Officer / Bishan MRT

ALBEDO DESIGN PTE. LTD.; Singapore; On-site; SGD 27,000 - 42,000; Full time

Job summary

Guangyang Secondary School in Singapore seeks a vigilant campus supervisor to patrol the school grounds and oversee busy transitions, detentions, and student interactions. You will support investigations, collect statements, and help prepare incident reports for senior personnel, while ensuring data accuracy and confidentiality.

The role emphasizes restorative approaches, clear communication with staff and students, and maintaining orderly environments during recess, lunch, and class changes.

Qualifications

• Prior uniformed-service or equivalent experience preferred, ideally 10+ years, with youth-related investigations and restorative work.
• Strong conflict management, de-escalation, and calm intervention skills preferred.
• Sound judgement, discretion, and accurate incident documentation are essential.
• Basic data-entry and record-management skills, including Excel, are preferred.
• Ability to engage students firmly and respectfully, collaborate with staff, and maintain confidentiality and procedural fairness.

Responsibilities

• Patrol campus and supervise high-movement areas, canteen, and indoor spaces during recess and transitions.
• Record latecomers and collect devices at specified times; maintain detention and late-coming data.
• Support structured learning and reflection for students under in-house suspension and their return to class.
• Assist preliminary investigations: obtain statements, collect evidence, and prepare incident reports for senior staff.
• Supervise detention and maintain attendance and behaviour records; coordinate restorative follow-up.
• Maintain discipline records and report to the Student Management Committee, upholding confidentiality and fairness.

Skills

Conflict management

De-escalation

Communication

Record-keeping

Discretion

Restorative approach

Tools

Microsoft Excel

Job description

Name of Authority: Guangyang Secondary School

Contract Period: 4 January 2027, or after issuance of the Letter of Acceptance, whichever is later, to 29 October 2027.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 7:45am to 4:45pm, including a one-hour lunch break (eight working hours).
• Term 1: 4 January to 12 March; Term 2: 22 March to 28 May; Term 3: 28 June to 3 September; Term 4: 13 September to 29 October 2027.
• Generally no service on weekends, public holidays or school holidays. Actual schedules follow the termly timetable; school-event adjustments will be notified at least two weeks in advance.

Requirements:

• Prior uniformed-service or equivalent experience is preferred, ideally more than ten years, with involvement in youth-related investigations, behavioural support and restorative work.
• Conflict management, de-escalation and calm, proportionate intervention skills are preferred.
• Sound judgement, discretion, strong communication and accurate incident documentation are preferred.
• Basic data-entry and record-management skills, including Excel, are preferred.
• Ability to engage students firmly and respectfully, collaborate with staff, maintain confidentiality and procedural fairness, and apply a caring, restorative approach is preferred.

Job Scopes:

1. Patrol campus and supervise high-movement areas, canteen and Indoor Sports Hall during recess, lunch and lesson transitions; support prevention and appropriate peer reconciliation.
2. Record latecomers and collect mobile phones from arrivals after 8:00am on Tuesdays to Fridays or 9:00am on Mondays; maintain latecoming data and detention lists.
3. Support structured learning and reflection for students under in-house suspension and their return to class.
4. Assist preliminary investigations, obtain student and witness statements, compile evidence and prepare incident reports for relevant Key Personnel.
5. Supervise detention, maintain attendance and behaviour records, and coordinate meaningful reflection and restorative follow-up.
6. Maintain discipline records and report to the Student Management Committee, upholding confidentiality, fairness and respectful student engagement.