12 Months Insurance Admin (Up to $3,000) #BTS

Recruit Express Pte Ltd; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a Claims Recovery Associate to support our claims team. You will manage claims recovery activities, contact policyholders daily to gather information, and assist with third-party submissions while upholding professional standards.

You will explain the recovery process to policyholders, handle inbound and outbound calls, and maintain accurate records of call activities and outcomes.

Qualifications

• Experience in Insurance claims or functions.

Responsibilities

• Manage claims recovery activities and work towards achieving recovery targets.
• Contact policyholders daily to gather information and assist with third-party claim submissions.
• Communicate effectively with policyholders to explain and encourage the claims recovery process.
• Handle inbound and outbound calls in accordance with standard procedures and service standards.
• Maintain accurate records of call activities, follow-ups, and outcomes.
• Assist with any other ad-hoc duties assigned.

Skills

Experience in Insurance claims

Job description

Responsibilities

• Manage claims recovery activities and work towards achieving recovery targets
• Contact policyholders daily to gather information and assist with third-party claim submissions
• Communicate effectively with policyholders to explain and encourage the claims recovery process
• Handle inbound and outbound calls in accordance with standard procedures and service standards
• Maintain accurate records of call activities, follow-ups, and outcomes
• Assist with any other ad-hoc duties assigned

Requirements

• Experience in Insurance claims or functions

*** We regret that only shortlisted candidates will be contacted.