(10-month Contract) Analyst - HR Operations & Solutions – APAC

Capital Group Companies; Singapore; On-site; SGD 56,000 - 89,000; Full time

Benefits offered by this job

Generous time-off

2-for-1 matching gifts

On-demand professional development

Job summary

Capital Group in Singapore is seeking an APAC HR Operations & Solutions Analyst for a 10-month contract to support HR intake channels, policies, benefits administration, and data integrity. You will partner with global HR teams to deliver efficient processes and reliable employee data.

The role covers end-to-end lifecycle management from offers to termination, benefits administration, and reporting analytics, with opportunities to influence process improvements and collaborate across regions.

Responsibilities

• Manages HR intake channels and serves as the first point of contact for HR questions.
• Provides SME on HR policies, processes and tools; partners with other HR functions.
• Delivers accurate data and insights within HR systems.
• Manages end-to-end associate lifecycle from offer to termination.
• Supports benefits administration and absence tracking.
• Generates ad hoc reports and analytics.

Skills

HR Operations

Data Analysis

Project Management

Communication

Global Collaboration

Change Management

Adaptability

Job description

“I can be myself at work.”

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

“I can influence my income.”

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

“I can lead a full life.”

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options

• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love

• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

“I can succeed as a (10-month Contract) APAC HR Operations & Solutions Analyst."

HR Support

• Managing multiple in-take channels, acts as point of contact for HR-related questions from CG associates across levels and colleagues in other HR functions, providing guidance as and when appropriate; Refers questions to appropriate resourcesas applicable or directs the associate or manager to the adequate person or team as needed.
• Serves as a subject matter expert on Human Resources policies, processesand tools; partners with other HR functions as needed
• Provides consultation to the broader HR teamto ensure accuracy and true intent within the system
• Provides local support to HR functions if they are not represented locally (e.g.GMG, benefits, etc); provides advice on local complexities to global HR team members.

Process& Associate Life CycleManagement

• Manages end-to-endprocesses related to associate’s movements from offer to termination;
• Manages end-to-endprocesses related to associates’ personal life events.
• Manage processes, documentsand data in accordance withdata privacy expectations and data integrity principles.
• Uses and improves existing tools and processes and participatesto the design and implementation of new ones; seeksto continuously improve processes and documents and workflow with a lens on increased efficiency and customer experience
• Participates in regional or global projects as assigned

Benefits & leave administration

• Day-to-dayadministration of benefits in accordance withlocal requirements and processes, including sharing the relevant information with payroll on time and accurately.
• Management of absences in line with each country’s requirement, including absence tracking, occupational health when relevant, informing payroll when payment implications as needed
• Providing data & insights to drive our benefits & associate management strategy

Peer Support

• Assistswith onboarding, mentoring, and training HR Operations associates on process changes and/or new department initiatives; may customize training based on audience
• Proactively shares learnings with the Europe & APAC team as applicable
• Assiststhe otherHR Operations teamsas and when needed

Reporting and Analytics

• Generates ad hocreports and identifiesactionable insights through data analysis

“I am the person Capital Group is looking for.”

Independence & Oversight

• Contributes ideas in meetings for project or process improvement and participatesin discussions about new ideas
• Prioritizes work, with guidanceas needed
• Exercises autonomy by making independent decisions and taking ownership of tasks and projects

Business Acumen

• Able to understand clients, operations, capabilities, strategy, and goals
• Basic understanding of CG products and business processes, and how they apply to the client group

Communication, Collaboration & Influence

• Demonstrates emotional intelligence; communicates thoughts with clarity and cohesion
• Voices concerns, offering constructive criticism or challenging the status quo; willing to take risks
• Learns and applies foundations of change management

Consulting [incl. Judgement & Decision-Making]

• Demonstrate curiosity. analyzes information and uses logical reasoning to recommend or decide on a best course of action
• Delivers change as needed, escalates substantialresistance
• Open and willing to partner

Functional Expertise

• Applies HR functional concepts into practice with guidance
• Shares HR functional concepts and processes with team

Project Management

• May contribute to a workstream or short-term less complex project by identifyingthe critical path and key risks, acting as a thought partner, and holding others accountable

Reporting & Analytics

• Capability to mine and utilizedata to test and prove business related hypotheses, and support decision-making (includes knowledge of existing reports and dashboards, and ability to accurately extract requested information by leveragingproper tools and resources)

Values Differences & Empowers Others

• Respects diverse inputs and demonstratescuriosity and participation in DE&I activities
• Contributes to a safe space and positive environment

Global & Strategic Mindset

• Prioritizes goals beyond immediate tasks; adjusts plans as situations evolve; considers broad implications

Resourcefulness & Adaptability

• Identifiesand troubleshoots potential obstacles during projects; experiments with fresh approaches; willing and able to help others in the face of challenges
• Tech savvy and able to find answers to technology-related questions and challenges
• Demonstrates strong learning agility; adjusts to shifting priorities and unexpected situations; open-minded to other perspectives

Please note that as this is a fixed‑term contract position, certain benefits may not apply, in accordance with local legislation.

“I can learn more about Capital Group.”

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.