Overview
As a Forward Deployed Engineer at Field AI, you’ll deploy, integrate, and optimize autonomous systems in real-world environments. You’ll work hands-on with customers and internal teams to ensure successful operations, incorporate field feedback to improve reliability and performance, and drive adoption so our systems become mission-critical from day one.
What You’ll Get To Do
- Field Deployment & Operations
- Lead the end-to-end deployment of autonomous systems in customer environments
- Ensure systems are configured, tested, and operational under real-world conditions
- Troubleshoot and resolve technical issues quickly to maintain uptime and mission success
- System Reliability & Performance
- Gather and analyze field feedback to identify areas for improvement
- Work closely with product and engineering teams to drive enhancements into the core system
- Implement monitoring and diagnostic tools to ensure sustained reliability
- Customer Enablement & Adoption
- Partner with customer teams to train and support operators in achieving operational readiness
- Translate complex technical concepts into clear, actionable workflows
- Act as a trusted advisor to accelerate adoption and long-term value realization
- Cross-Functional Collaboration
- Serve as the voice of the customer, bringing field insights back to engineering and product teams
- Collaborate across software, hardware, and AI research groups to deliver integrated solutions
- Contribute to building scalable deployment practices and playbooks for future rollouts
What You Have
- Master’s degree or higher in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related technical field (or equivalent practical experience)
- 2-3 years of experience in software engineering or systems integration in the field robotics industry
- Experience in field deployment of complex technical systems
- Proficiency in Python, C++, Git, ROS
- Familiarity with Linux-based systems, containerization, and cloud infrastructure
- Strong troubleshooting and debugging skills across software, hardware, and networking layers
- Self-starter mindset with the ability to thrive in ambiguous and rapidly changing environments
The Extras That Set You Apart
- Experience deploying, operating, or maintaining mission-critical systems in real-world environments
- Experience using Jira or Wrike or Confluence or other program management software tools
- Ability to work directly with customers in high-stakes, fast-paced settings, translating needs into technical solutions
- Excellent communication skills, with the ability to explain technical concepts to non-technical users
- Willingness to travel and work on-site with customers as needed