Warehouse Automation Systems Specialist | SQL & Diagnostics

TGW Group; Kållered; On-site; SEK 550,000 - 750,000; Full time

Benefits offered by this job

Company car

Life assurance 4 x Yearly Salary

Employee Assistance Programme

Health care allowance

Free annual health check

25 vacation days

Job summary

TGW Group in Mölndal, Sweden, seeks a Systems Technical Specialist to drive world-class warehouse automation. You will combine deep technical expertise with innovation to keep advanced systems performing at their best.

Working with customers and internal experts, you will solve complex challenges, perform SQL analysis, optimise systems, and contribute to training and go-live activities. A proactive, customer-facing mindset is essential.

Qualifications

• BSc or Yrkeshögskola in Computer Science, IT Engineering, or equivalent.
• Ability to work independently and with customers/end users.
• Experience with SQL Databases (Oracle, MySQL).
• Materials handling / automation experience.
• Experience in writing technical documents and strong Swedish/English language.
• Experience with log file investigation and/or software debugging.
• Understanding of the software development lifecycle.

Responsibilities

• Analyze incidents with the Customer Support team and identify trends.
• Engage with customers about system improvement goals.
• Maintain and review technical documentation; standardise where required.
• Develop training materials for end users and internal colleagues.
• Lead root cause analysis when required.
• Monitor trends across multiple sites and propose improvements.
• Support Lifetime Services projects and initiatives as needed.
• Stay updated with new warehouse control products and embed them with customers.
• Assist in sale and implementation of change requests.
• Coordinate with TGW departments and stay current with releases.

Skills

SQL databases

Performance monitoring

Automation experience

Debugging

Software lifecycle

Customer communication

Self-motivation

Bilingual Swedish/English

Education

BSc or Yrkeshögskola in IT/CS

Job description

TGW Group in Mölndal, Sweden, seeks a Systems Technical Specialist to drive world-class warehouse automation. You will combine deep technical expertise with innovation to keep advanced systems performing at their best.

Working with customers and internal experts, you will solve complex challenges, perform SQL analysis, optimise systems, and contribute to training and go-live activities. A proactive, customer-facing mindset is essential.